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Q1. 

A1.

Q2.

A2. 

After I connect the TFM-560X to my PC, the computer does not detect the 

modem?

Make sure the computer meets the minimum system requirements as shown at 

the beginning of this quick installation guide.  You also need to wait for about 2-4 
minutes for your operating system to detect the modem.  If you meet the system 
requirements mentioned in (1. Prepare for Installation) and you still cannot detect 
the modem, please reboot your computer.  

After successful installation of the TFM-560X, I try to connect to the internet 

but I get no dial tone. What should I do?

1. Ensure that the telephone cord is securely connected at both modem and wall 
outlet.

        2. Unplug the telephone cord from the computer and connect it directly to a 

telephone from the wall outlet. Check for a dial tone. If there is none, the problem 
is in the telephone cord or system. Call your  telephone service provider.

        3. Double-check your country setting. Different country settings will affect modem 

performance. Please select the correct country.  

        4. Check modem performance with a direct line from your telephone company. 

Some PBXs may cause the telephone line changes and can affect your modem 
performance.  

        5. Make sure the phone line is an “analog” phone line.  
        6. Make sure the IRQ settings match your modem's communication software.   

If you have any questions regarding the TFM-560X External Modem, please contact 
Trendware Technical Support Department.
  

 

Troubleshooting

22

Содержание TFM-560X - DATA SHEETS

Страница 1: ...TFM 560X Version 07 07 2006 Guia R pido de Instala o R pida Modem Copyright 200 TRENDware International Inc 7 All Rights Reserved...

Страница 2: ...Table of Contents English Troubleshooting 1 1 2 3 4 22 14 1 Prepare for Installation 2 Product Detail 3 Hardware Installation 4 Driver Installation 5 Add A New Connection...

Страница 3: ...Prepare for Installation English QIG English Minimum System Requirements a Pentium 166Mhz or faster processor with at least 16MB of RAM b RS 232 COM port c Windows XP 2000 ME or 98SE TFM 560X Quick I...

Страница 4: ...nnects to your PC a LINE port that connects to the Internet and a PHONE port that connects an analog telephone English Power Adapter connector On Off Switch COM RS 232 port that connects to your PC PH...

Страница 5: ...into the LINE port of the TFM 560X Plug the other end of telephone cord into a telephone wall jack c Plug the power adapter connector to the TFM 560X s AC9V port Plug the power adapter to a power outl...

Страница 6: ...modem hardware installation the Found New Hardware Wizard will appear Please insert the CD ROM driver into your CD ROM a Click Install the software automatically Recommended Click Next b Select e dri...

Страница 7: ...NDnet s TFM 560X has been fully tested under all supported Windows Operating Systems and has been approved for their functionality For Windows XP you will see a message regarding not passed Windows Lo...

Страница 8: ...ter completing the modem hardware installation the Found New Hardware Wizard will appear Please insert the CD ROM driver into your CD ROM a Click Next b Click Search for a suitable driver for my devic...

Страница 9: ...7 English c Click CD ROM and click Next d Click Next...

Страница 10: ...M 560X has been fully tested under all supported Windows Operating Systems and has been approved for their functionality For Windows 2000 you will see a message regarding not passed Windows Logo testi...

Страница 11: ...mpleting the modem hardware installation the Add New Hardware Wizard will appear Please insert the CD ROM driver into your CD ROM a Click Install the software automatically Recommended Click Next Wind...

Страница 12: ...10 English c Click Finish d Click Install the software automatically Recommended Click Next e Click Finish...

Страница 13: ...ing the modem hardware installation the Add New Hardware Wizard will appear Please insert the CD ROM driver into your CD ROM a Click Next Windows 98SE b Click Search for the best driver for your devic...

Страница 14: ...12 English d Click Next c Click Specify a location Type E Drivers in the text box If your CD ROM uses a different letter than E then use a different letter i e D Drivers Click Next...

Страница 15: ...13 English f Repeat steps 1 5 to install the Wave Device for Voice Modem e Click Finish...

Страница 16: ...Click on Create a new connection c The New Connection Wizard appears Click Next d Select Connect to the Internet and click Next e Select Set up my connection manually and click Next f Select Connect u...

Страница 17: ...15 English h Type in the appropriate information and click Next i Type in the required information and click Next j Click Finish...

Страница 18: ...16 English Windows 2000 a Go to your Control Panel and double click on Network and Dial up Connections b Double click on Make New Connection c Type in the appropriate information and click OK...

Страница 19: ...OK e Click Next f Select Dial up to the Internet and then click Next g Select I want to set up my Internet connection manually and then click Next h Select I connect through a phone line and a modem a...

Страница 20: ...18 English i Type in the appropriate information and then click Next j Type in the appropriate information and then click Next k Click Next...

Страница 21: ...19 English l Select No and click Next m Click Finish...

Страница 22: ...click Start highlight Settings and then click on Control Panel Double click the Dial Up Networking icon For Windows 98SE double click My Computer and Double click Dial Up Networking b Click Next c Typ...

Страница 23: ...21 English d Click Next e Type in the appropriate information and click Next f Click Finish...

Страница 24: ...ected at both modem and wall outlet 2 Unplug the telephone cord from the computer and connect it directly to a telephone from the wall outlet Check for a dial tone If there is none the problem is in t...

Страница 25: ...IO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT SUCH MODIFICATIONS COULD VOID THE USER S AUTHORITY TO OPERATE THE EQUIPMENT Certifications This equipment has been tested a...

Страница 26: ...com TRENDnet Technical Support US Canada 24 7 Tech Support Toll Free Telephone 1 866 845 3673 Europe Germany France Italy Spain Switzerland UK Toll Free Telephone 00800 60 76 76 67 English Espanol 24...

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