2. I am not sure what type of Internet Account Type I have for my Cable/DSL connection.
How do I find out?
Contact your Internet Service Provider's (ISP) support service for the correct information.
3. I configured my router with my ISP settings, but I cannot get onto the Internet. What
should I do?
1. Verify that you can get onto the Internet with a direct connection into your modem.
2. Contact your ISP and verify all the information that you have in regards to your Internet
connection settings is correct.
3. Power cycle your modem and router. Unplug the power to the modem and router. Wait
30 seconds, and then reconnect the power to the modem. Wait for the modem to fully
boot up, and then reconnect the power to the router.
4. All the settings are correct, but I cannot make a wireless connection to the Router. What
should I do?
1. Double check that the WLAN light on the Router is lit.
2. Power cycle the TEW-692GR. Unplug the power to the router. Wait 30 seconds and then
reconnect the power to the router.
3. Contact the manufacturer of your wireless network adapter and make sure the wireless
network adapter is configured with the proper SSID. The default SSID of the TEW-692GR
is TRENDnet692_2.4GHz and TRENDnet692_5GHz. If you have enabled any encryption
on the TEW-692GR, make sure to configure the wireless network adapter with the same
wireless security password.
5. When I connect a computer to the router's LAN port, I am not getting Gigabit speeds.
What should I do?
1. Make sure that you have a Gigabit Ethernet adapter installed.
2. Make sure to use a Cat-5e or Cat 6 network cable. Some CAT-5 cables are not rated to
run in Gigabit.
2
.
Click
Internet Protocol (TCP/IP)
and then
click
Properties.
Then
click on
Obtain an IP
address automatically.
Windows XP/2000
1
.
Go into the
Control Panel
, double-click the
Network Connections
icon and then
right-click the
Local Area Connection
icon
and then click
Properties
.
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