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I inserted the TEW-441PC/443PI CD-ROM into my computer's CD-ROM Drive and the
installation menu does not appear automatically. What should I do
If the installation menu does not appear automatically, click Start, click Run, and type
D:\Autorun.exe where "D" in "D:\Autorun.exe" is the letter assigned to your computer's CD-
ROM Drive. And then click OK to start the installation.
I completed all the steps in the quick installation guide, but my card is not
connecting to my access point. What should I do?
You should first verify that the Network Name (SSID) matches your wireless router or
access point's SSID. If they already match, you should check your TCP/IP properties to
ensure that Obtain an IP Address Automatically is selected. Refer to your Windows User's
Manual if you are unable to locate your TCP/IP properties.
Windows is unable to recognize my hardware. What should I do?
Make sure your computer meets the minimum requirements as specified in Section 1 of
this quick installation guide. Also, you must install the wireless configuration utility BEFORE
you physically install your network card. Lastly, you may consider moving the card to a
different PCI/PC Card Slot.
I cannot open the wireless configuration utility. What should I do?
Access your device manager to make sure the adapter is installed properly. If you
see a networking device with a yellow question mark or exclamation point, you will
need to reinstall the device and/or the drivers. To access your device manager, right-
click My Computer, click Properties, click the Hardware tab, and then click Device
Manager.
If you still encounter problems or have any questions regarding the TEW-441PC/TEW-443PI,
please refer to the User's Guide included on the Utility & Driver CD-ROM or contact Trendnet's
Technical Support Department.
Troubleshooting
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