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4. How to solve troubles
If there are some troubles of products, Please see below special case firstly. If still can’t
be solved, please contact your local dealer.
Item
trouble states
resolve methods
1 the products can't be startup when
open (ON/OFF)switch)
1.check the power socket if it is
ok
2.check the cable if it is connected
2 computer or TV can't reveal images
1.check the connection between
products and computer or TV if it is
correct
2.check the Driver Setup if it is
finished,
3 in the process of use, the image will
be a little blurry
If you use it in the first time, it
belongs to natural reaction. It will be
better later on
4 freezing images then appears
dithering
the hand shakes when uses camera
to capture image, when users are
skillful for use products, the
phenomena can be changed
5 the images of computer or TV have
spots
1.check the screen if it has spot
2.check the lens if it has spot
3.if the spot can't be cleaned, please
contact the local dealer
