Galileo e-Tracker –
User Guide
Страница 1: ...Galileo e Tracker User Guide...
Страница 2: ...ks of Galileo International in the United States and other countries Other trademarks used are trademarks of the respective third party owners For additional copies of this User Guide please contact y...
Страница 3: ...f Contents iii Table of Contents Introduction 1 Electronic Ticket Status 1 Launching and working with Galileo E Tracker 4 Search criteria 7 Voiding a ticket 7 Coupon Status 7 Reporting 8 Changing Pass...
Страница 4: ...necessary data Galileo E Tracker gives you the ability to record and check all electronic tickets issued on the Galileo system The current status of tickets may be displayed using extensive search and...
Страница 5: ...control is being extended beyond the normal 48 hour period provided for under Airport Control Check In or Lifted Boarded EXCH N N N The value of the ET coupon has been used as payment for a new trans...
Страница 6: ...Galileo E Tracker Galileo E Tracker is a web based solution and may be accessed using the following URL https etracker galileo com Screen response Note Your username and password will be supplied by...
Страница 7: ...populated with previously used search criteria Search Criteria The following search qualifiers are available Coupon status Airline code Travel date range Ticket number Record locator Passenger name O...
Страница 8: ...eudo city code that you wish to search XML or CSV format for an e ticket report The number of lines displayed on a page Completed screen example featuring a specified date range Note Applicable travel...
Страница 9: ...displayed Use the scrolling function on the right hand side of the display or amend the selected dates to reduce the screen output Click the appropriate icon at the top right of the screen to print th...
Страница 10: ...response Coupon Status Reports generated by Galileo E Tracker are built from the status of vendor coupons stored in a centrally managed private database This enables reports to be generated much more...
Страница 11: ...leo e Tracker User Guide 8 Reporting Report Options as seen below allows for the report format and number of lines on your report Search Tool allows for the selection of ticket data to develop the rep...
Страница 12: ...available search criteria Fill in as much information as possible to ensure your report covers your search See chart below for definitions of each Coupon Status Once all of the applicable selections h...
Страница 13: ...th all of the data applicable to the ticket Three new column headings Fare basis Ticket value Tour Code Any column headings un populated will be left blank as in the example below for the tour code If...
Страница 14: ...and multiple page report example The conjunction ticket is indicated by the green dot to the right of the ticket number The number of pages is shown on the top right side o the report with arrows to...
Страница 15: ...Galileo e Tracker User Guide 12 Alert An agent alert will appear to the right of the Search and Reset buttons at the bottom of the screen whenever the selected data cannot produce a results...
Страница 16: ...Galileo e Tracker User Guide 13 Changing the Password This screen can be obtained by selecting the Change Password link at the top of any of the screens...
Страница 17: ...been changed Voiding a ticket through e Tracker Though this function was introduced through the first version of e Tracker it is no longer applicable as all markets now have same day voiding periods Y...
