SECTION 1
WARRANTY & SERVICE
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HOW TO GET SERVICE
To obtain warranty service the owner must do all of the following:
1. Notify an independent, authorized dealer of Travel Lite, or Travel Lite, of the substantial defect in material or
workmanship attributable to Travel Lite, within the warranty coverage period designated above;
2. Provide the notification mentioned in (1), above, within ten (10) days of when the owner discovered, or should have
discovered, the substantial defect in material or workmanship attributable to Warrantor;
3. Promptly schedule an appointment with and take the RV to an independent, authorized dealer of Travel Lite, or Travel Lite
(or
Warrantor directly if advised to do so), for repairs; and
4. Pay any freight or transportation costs, import duties, fees and all incidental expenses associated with obtaining warranty
service.
For warranty service simply contact one of Travel Lite’s independent, authorized service centers for an
appointment and then deliver your RV to the service center on the specified appointment date. If you need assistance you
may contact Travel Lite at
71913 CR 23, New Paris
, Indiana 46540, Attn: Customer Service,
(8
55
)
831-3525
or www.
travellitecampers
.com.
NOTE: Neither Warrantor nor Travel Lite controls the scheduling of service work at the independent, authorized
dealerships. You may encounter some delay in scheduling or completion of work. Also, you must notify the selling dealer
at time of delivery to have work performed on any defect that occurred at the factory during manufacture at no cost to you
as provided by this limited warranty. (See below under WHAT IS NOT COVERED).
If two (2) or more service attempts have been made to correct any covered defect that you believe impairs the
value, use or safety of the RV, or if it has taken longer than thirty (30) days for those types of repairs to be completed, you
must, to the extent permitted by law, notify Travel Lite directly, in writing, at the above address, of the unsuccessful
repair(s) of the alleged defect(s) so that Travel Lite can become directly involved in making sure that you are provided
service pursuant to the terms of this limited warranty.
WHAT IS NOT COVERED
By way of example only, this limited warranty does not cover any of the following: defects in materials,
components or parts of the RV not attributable to Travel Lite; items that are added or changed after the RV leaves the
possession of Travel Lite; additional equipment or accessories installed at any dealership, or other place of business,
or by any other party, other than Travel Lite; any RV used for rental or other commercial purposes (Note: It shall be
concluded that the RV has been used for commercial and/or business purposes if the RV owner or user files a tax form
claiming any business or commercial tax benefit related to the RV, or if the RV is purchased, registered or titled in a
business name); any RV sold outside the United States, U.S. Territories or Canada; any RV not used solely for
recreational travel and camping; any RV purchased through auction or wholesale; any RV purchased from a dealer
that is not an authorized dealer of Travel Lite; normal wear, tear or usage, such as tears, punctures, soiling, mildew,
fading, or discoloration of exterior plastic or fiberglass, or soft goods, such as upholstery, drapes, carpet, vinyl, screens,
cushions, mattresses and fabrics; the effects of condensation or moisture from condensation inside the RV; mold or any
damage caused by mold to the inside or outside of the RV; imperfections that do not affect the suitability of the RV for its
intended purpose of recreational use or items that are working as designed but that you are unhappy with; problems,
including water leaks, related to misuse, mishandling, neglect or abuse, including failure to maintain the RV in accordance
with the owner’s manual, or other routine maintenance such as inspections, lubricating, adjustments, tightening of screws
and fittings, tightening of lug nuts, sealing, rotating tires; damage due to accident, whether or not foreseeable, including
any acts of weather or damage or corrosion due to the environment, theft, vandalism, fire, or other intervening acts not
attributable to Travel Lite; service items such as lubricants, fluids, filters, etc.; damage resulting
from tire wear or tire failure; defacing, scratches, dents, chips on any surface or fabric of the RV; damage caused by off
road use, overloading the RV or alteration of the RV, or any of its components or parts; wheel alignment or adjustments to
axles when caused by improper maintenance, loading or damage from road hazards, including off road travel, wheel
damage or balancing or damage from tire failures. Also, any costs associated with obtaining service, including by way of
example, travel costs, are specifically excluded from the coverage of this warranty.
In addition, this limited warranty does not cover any material, component or part of the RV that is warranted by
another entity, including, by way of example, tires, tubes, batteries, gauges, generator, hydraulic jacks, inverter,
converter, microwave, television, DVD/CD player, radio, speakers, television, refrigerator, range, hot water heater, water
pump, stove, carbon monoxide detector, smoke detector, propane detector, furnace or any air conditioner.
(Note: The written warranty provided by the
manufacturer of the component part is the direct responsibility of that
manufacturer).
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