Issue 2.0 December, 1995
Call Split
(Brokers Call)
Description:
Call Split allows you to alternate between two
different parties.
1. Establish the first telephone call.
2. Press hookswitch. The first caller is on hold.
3. Establish the second call.
4. You now have both calls established. You may press hookswitch
to alternate between the two callers as many times as you wish.
5. At any time during the conversation, you may press hookswitch,
[3]
to change the two conversations into a three way conference.
Note:
If you hang up while you have two established conversations
on your telephone, the two callers will be connected together.
If the two parties are outside CO lines, they will have three
minutes before the system automatically disconnects the call.
Call Transfer
Description:
Call Transfer is the method used to transport a
telephone call from a single line telephone to another
station in the system.
1. You are in a conversation.
2. Press hookswitch.(In some systems it may be necessary to dial
[7]
after you have pressed the Flash button).
3. Dial the station number where you want to transfer the call.
4a. You may hang up as soon as you hear ringing. This is an
unsupervised transfer.
4b. You may wait until the call is answered, announce the call and
then hang up. This is called a supervised or screened transfer.
4c. You may hang up when you hear a busy signal. This is called a
camp-on or call waiting.
Note:
If you make an error in dialing or the station where you are
transferring does not answer, you may press hookswitch to
cancel the transfer and return to the first caller. Transfer can
not be invoked at this point. In order to make a second
transfer, you must press hookswitch to place the call on hold
and then hang up. You may then go off hook again, retrieve
the call and then transfer the call as per the above
procedure.
6
Forced Account Code
Description:
Forced Account Codes allow you to override the toll
control restrictions that may be in place on your
telephone set. Only one code is valid on a telephone
set with Forced Account Code capability.
1. Lift Handset.
2. Dial
[7]
,
[0]
,
[4]
, plus the Forced Account Code entry.
3. If the account code is entered correctly, you will be connected to
the first available line in your dial 9 group. You will be allowed to
place any call. If the account code is entered incorrectly, you will
receive busy tone.
Note:
Forced Account Code and Travelling Class Of Service are
similar functions. The actual difference in operation between
the two is dictated by system programming. A station subject
to Forced Account Codes is only able to utilize the forced
account code dedicated to that station. A station that is
subject to Travelling Class of Service may utilize any valid
account code programmed within the system. For more
information see Travelling Class Of Service in this users'
guide.
Hold
Description:
Hold allows you to temporarily disconnect from a
telephone call, without permanently disconnecting.
Held calls may be transferred or retrieved from your
own station or from other stations within the system.
To place a call on Hold:
1. You have an established call.
2. Press the station hookswitch and hold it down for approximately 2
second. You should hear a repeated "double beep" that indicates
the call is on hold.
3. You may hang up, call another station, place an outside call or
perform any other station function that is available to you.
To retrieve a held call at your own station:
1. Lift Handset .
2. You will hear interrupted (double beep) dial tone that indicates
there is a call on hold at your station.
11
Содержание Superkey Series
Страница 1: ...P N 8009395 Issue 2 0 December 1995...
