TRANSTEK Evolis Dualys 3, Руководство пользователя

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Evolis Dualys 3
Warranty Trouble Shoo ti ng Guide
Minimal trouble shooting is required to obtain a Warranty Repair RMA
Evolis Warranty Condi tio ns
Card Feed Issues
1. Run a self test to check functionality of the printer
2. Update the printer fi rmware and driver
3. Run a cleaning cycle
4. Check for static build up on cards
5. Ensure you are using the correct power supply
6. Check card feeder for damage
Ribbon Breaking
1. Ensure the correct ribbon type is set in the driver
2. Run a
cleaning cycle
3. Run a self test to check functionality of the printer
4. Update the printer fi rmware and driver
5. Run a self adjustment
6. Make offs et adjustments by using commands
7. Try differ ent card stock
Card Jams
1. Run a cleaning cycle
2. Run a self test to check functionality of the printer
3. Update the printer fi rmware and driver
4. Run a self adjustment
5. Try differ ent card stock
Won’t Communicate
1. Ensure that your printer is turned on and plugged into your computer
2. Check to make sure the USB port on the printer is not loose or broken
3. Try a di ffe rent USB cable
4. Try a di ffe rent USB port
5. Make sure that there is not a print job stuck in the print queue
6. Try a di ffe rent computer
7. Verify that you are using the correct power supply