TMS, iWL252 Bluetooth (PSTN/IP), Card Sales & Refunds Quick Guide, 1215 v2
3. Card Not Present (CNP) Sales Process
When accepting payment by credit or debit card when the customer is not
present at the time of the transaction e.g. telephone order / mail order.
Press the MENU key
on the terminal,
select
‘Sale’ and then the green ENTER key.
Note: You may need to scroll to select
‘Sale’ depending on how your terminal is
configured, by using the f2 and f3 keys.
Enter the sale value (e.g. for 10.76 key 1076) and
press the green ENTER key.
When you see this screen, key the card number
(the longer number in the middle of the card) and
press the green ENTER key.
Enter the expiry date MMYY and press the green
ENTER key.
Note: The terminal may also ask for an Issue
Number, printed on certain types of debit cards.
The screen will ask whether the customer
is present. For all Card Not Present (CNP)
transactions press Clear to select NO.
The screen will now ask for the card security code.
This 3 digit number can typically be found on the
reverse of the customer’s card (4 digits for Amex
on the front of the card). Press ENTER to continue.
SALE
Key in Amount:
10.76
and then press ENTER
Step
1
SALE
Insert or Swipe Card
to continue
< or press Cancel key>
Step
2
SALE
Key expiry date MMYY
0115
and then press ENTER
Step
3
Continued Overleaf
