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Maintenance Manual

P/N 43-06955

April 2013

Содержание Epic 430

Страница 1: ...Maintenance Manual P N 43 06955 April 2013...

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Страница 3: ...rference Statement The Epic 430TM Printer complies with the limits for a Class A computing device in accordance with the specifications in Part 15 of FCC rules These regulations are designed to minimi...

Страница 4: ...inter does not exceed Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Regulatory Compliance F...

Страница 5: ...ROM ANY ERRORS OMISSIONS OR DISCREPANCIES IN THE INFORMATION CONTAINED IN THIS DOCUMENT TransAct cannot guarantee that changes in software and equipment made by other manufacturers and referred to in...

Страница 6: ...5 Telephone Technical Support 5 Return Materials Authorization and Return Policies 6 Service Programs 6 Sales Support 6 Contact Information 7 Epic 430TM Specifications and Requirements 9 Epic 430TM Sp...

Страница 7: ...ot Load 34 Mounting Requirements 35 Mounting Requirements 37 Electronics Base Assembly to Final Product 37 Remote Base Cover 38 Epic 430 Grounding 39 Custom Bezel Specifications and Recommendations 40...

Страница 8: ...Page vi 43 06955 Rev Q Print Mechanism 71 Base Assembly 73 Paper Holder Assembly 74 Remote Base Assembly 75 Spindle Assembly 76 Transport Assembly 77 0ptional 80MM Paper Guide 78 Index 79...

Страница 9: ...54 Figure 17 Front Frame Subassembly 54 Figure 18 Transport Subassembly 55 Figure 19 Paper Path Subassembly 55 Figure 20 Top Cover Subassembly 56 Figure 21 Connectors on Right Side Assembly Printed C...

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Страница 11: ...43 06955 Rev Q Page 1 Chapter 1 Introducing your Epic 430TM Printer...

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Страница 13: ...nics base that can be mounted up to 2 feet from the main unit Paper roll bracket spindle allowing paper roll to be mounted behind or below printer mechanism High speed 6 inches per second thermal rece...

Страница 14: ...ct printer For any issues not covered in this guide quality technical support is available on line at www transact tech com or by telephone or fax consult the following pages for more details about ou...

Страница 15: ...Technical Support Live telephone support is available Monday through Friday from 8 AM to 5 PM local time excluding holidays We can provide general information about programming for your Epic 430TM pri...

Страница 16: ...an Write the RMA number clearly on the outside of the box Service Programs TransAct Technologies Incorporated has a full service organization to meet your printer service and repair requirements If yo...

Страница 17: ...logies World Gaming Headquarters Western Regional Repair Center 6700 Paradise Road Suite D Las Vegas NV 89119 USA Telephone 877 7ithaca or 607 257 8901 Main fax 607 257 8922 Sales fax 607 257 3868 Tec...

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Страница 19: ...43 06955 Rev Q Page 9 Chapter 2 Epic 430TM Specifications and Requirements...

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Страница 21: ...part of printer mechanism Minimum 150 mm 6 0 second print speed monochrome black text 203 dpi print resolution 8 dots mm Special print scalable to 8x with reverse underscore italic and bold print 44...

Страница 22: ...Portrait or landscape printing under Windows Internal counters to track number of hours on cuts completed lines fed and error conditions Capable of handling a 100 mm 4 0 inch diameter 60 or 80mm wide...

Страница 23: ...Epic 430 TM Dimensions Printer Dimensions Max Dimensions W D H Dimensions in inches 5 23 11 76 5 25 Dimensions in millimeters 133 299 134 fully assembled as single unit Weight Approximate weight 4 7 l...

Страница 24: ...rature Range 5 50 C 41 F 122 F Shipping Storage Temperature Range 10 50 C 14 F 122 F Operating Humidity Range 10 90 non condensing Shipping Storage Humidity Range 10 90 non condensing excluding paper...

Страница 25: ...Specifications and Requirements 43 06955 Rev Q Page 15 Test Standards CE MARK 1998 FCC CLASS B EN60950 1 IEC 60950 1991 Second Edition with Amendments 1 2 3 4 ROHS WEEE Accoustic Noise 58 dBA...

Страница 26: ...nside Diameter 445 to 635 inches Roll Core Outside Diameter 730 to 860 inches Paper Grades POS and Lottery grades Paper Usage Precautions Use only specified thermal paper If other paper is used print...

Страница 27: ...ial interface meets EIA RS232 interface specifications Voltage Levels Max 15 Volts Min 3 Volts Mark Off 3 to 15 Volts Space On 3 to 15 Volts Because both the host and printer are DTE s Data Terminal E...

Страница 28: ...have enough power to run the printer It is not possible to power the printer with the USB cable alone Power Input Connector Interface The power input connector for the Epic 430TM printer uses a Molex...

Страница 29: ...43 06955 Rev Q Page 19 Chapter 3 Operational Procedures...

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Страница 31: ...ndicators will change to indicate the next mode as follows By pressing and releasing the FEED button the printer will feed about 5 inches of paper while printing the printer firmware version This is i...

Страница 32: ...ing the TEST button the printer will enter self test mode This is intended to verify printer operation and is indicated by the Fault LED illuminating as soon as the button is pressed Pressing and hold...

Страница 33: ...call TransAct s Technical Support department Operation Head Test This test performs a test pattern that will activate all of the printing elements and verify that the drive roll is free from defects...

Страница 34: ...cedures Page 24 43 06955 Rev Q Factory Test The printer is equipped with several factory test modes These test options are only used for factory testing Operation Continuous Operation Burn in Operatio...

Страница 35: ...the printer firmware is correct Tests 1 through 4 produce non recoverable errors if they fail in which case the power must be removed from the printer and the printer returned for service If the boot...

Страница 36: ...istributed as part of a firmware update If the file system image is not compatible with the previous firmware configuration the new firmware may need to reformat the file system If this occurs the fir...

Страница 37: ...t be present Normal Operation During Normal operation the Ready LED will remain on unless an error is being indicated There are two classes of errors soft errors and hard errors Soft errors are recove...

Страница 38: ...than 26 volts or less than 20 the printer will stop and wait for the power to return to specification Head Temperature Fault The printer monitors the head temperature If the head temperature is great...

Страница 39: ...Requirements Figure 6 Loading a Paper Roll Instructions for loading the paper are as follows 1 Open the top cover of the printer by pressing the button on the top cover 2 Place a roll of new paper in...

Страница 40: ...ful not to touch it and let it cool down before you clean it Do not damage the print head by touching it with your fingers or any hard object Clearing Paper Jams If paper becomes stuck in the printer...

Страница 41: ...43 06955 Rev Q Page 31 Chapter 4 Configuring Your Epic 430TM Printer...

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Страница 43: ...he FEED button Press and hold the Feed button to cycle through options Press and release the FEED button to select and option Power cycle to exit without changing Press the TEST button to save and exi...

Страница 44: ...he color level can be very critical Do not attempt to make the color darker by increasing the energy to the point where black starts to appear the print quality will not be consistent Remote Configura...

Страница 45: ...43 06955 Rev Q Page 35 Chapter 5 Mounting Requirements...

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Страница 47: ...hows dimensions and locations for mounting a standard Epic 430TM printer with attachment points shown on the Electronic Base Assembly Bottom 4x M4x 0 7 screws 4x 176 thru holes 232 5 464 664 4 500 7 8...

Страница 48: ...te base cover is attached to the base of the printer mechanism The diagram shows mounting holes and dimensions for this base cover while the subsequent image shows this base cover attached to the prin...

Страница 49: ...when the electronic module and print mechanism are separated such as when the electronic module mounted on a chassis and the printer mechanism is mounted on a door the interconnecting cables may pass...

Страница 50: ...vailable from TransAct as an option with your printer The following drawing shows the positioning and dimensions of the Epic 430TM printer s mounting points Front 2x M3x 0 5 screws and interface with...

Страница 51: ...43 06955 Rev Q Page 41 Chapter 6 Printer Sensors...

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Страница 53: ...sor Breakdown and Locations Paper Out Sensor A Paper Out Sensor mounted to the Lower Paper Guide optically senses a Paper Out flag located in the ticket path When the sensor detects the flag it indica...

Страница 54: ...This sensor is mounted to the Paper Bucket and will provide an indication that the paper is getting low The length of paper remaining when paper low is sensed is dependent on the paper roll core diam...

Страница 55: ...43 06955 Rev Q Page 45 Chapter 7 Electrical Connections...

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Страница 57: ...the printer as illustrated in the figure The Serial RS 232 interface connector is a 9 pin DB connector and the USB interface is a standard USB B connector Figure 12 Communication PCB Location and Conn...

Страница 58: ...Electrical Connections Page 48 43 06955 Rev Q Printer Block Diagram...

Страница 59: ...Assembly and Disassembly 43 06955 Rev Q Page 49 Chapter 8 Assembly and Disassembly...

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Страница 61: ...owing tools are required to disassemble the Epic 430TM printer 1 Phillips screwdriver 5 5mm nut driver or wrench Disconnecting the Power and Communications Cables Turn off printer using switch on rear...

Страница 62: ...sponding paper holder is designed to either be attached to the main printer assembly or mounted separately at a distance of up to two feet for OEM gaming machine and kiosk applications Limiting factor...

Страница 63: ...onent of the Epic 430TM printer is the printer mechanism assembly which itself contains numerous subassemblies The assembly instructions in this chapter refer to the following principal subassembly co...

Страница 64: ...Assembly and Disassembly Page 54 43 06955 Rev Q Figure 16 Left Side Frame Assembly Figure 17 Front Frame Subassembly...

Страница 65: ...Assembly and Disassembly 43 06955 Rev Q Page 55 Figure 18 Transport Subassembly Figure 19 Paper Path Subassembly...

Страница 66: ...06955 Rev Q Figure 20 Top Cover Subassembly The following sections illustrate how these subassemblies combined with the other main components outlined at the beginning of this chapter are assembled to...

Страница 67: ...ports generally have either a label or a color coded heat shrink wrap near their ends as outlined in the following table CONN FUNC COLOR CN1 cntlr motors label CN2 cntrl sensors label CN3 cntrl head c...

Страница 68: ...y Fasten these two assemblies using an M3 hex nut over this stud as well as an M3 Sems screw for the other threaded hole between the two assemblies Connect the knife harness from the Knife Assembly to...

Страница 69: ...ectrical Harness Figure 24 Bezel Assembly Attached to Transport Assembly Attach the optional Bezel Assembly to the front of the Transport Assembly using two M3 Sems screws as shown and then connect it...

Страница 70: ...ing it to the front of the plate using two M3 Sems screws Thread the Ticket Taken Sensor Transport Motor and Bezel Lamp connections from the Transport Assembly through the hole at the bottom of the Fr...

Страница 71: ...to the corresponding slot on the Jam Sensor Bracket mounting the sensor into the center opening then pressing the wiring into place inside the tab on the right side of the assembly Snap the Jam Senso...

Страница 72: ...r CN9 white and the Top of Form wiring harness to connector CN13 yellow on the Right Side Assembly printed circuit board Connect the Tie Wrap Bundles of wiring harnesses for remaining sensor and motor...

Страница 73: ...Connect Top Cover Assembly to Left Side Assembly by positioning its holes over corresponding studs and then fastening three of these studs all but the upper right hand corner while looking at the out...

Страница 74: ...e Aligning bearing of platen with hole in Right Side Assembly and aligning stripper pins with holes in left and right side plates attach Left Side Assembly and attached Top Cover Assemblies using M3 n...

Страница 75: ...hanism Fasten rear plate to printer mechanism using two M3 Sems screws and two self tapping plastic screws as shown Figure 31 Connect Umbilical Cables to Electronic Base PCB Connect umbilical cables f...

Страница 76: ...mounted to printer Do this by aligning the tabs on one side of the printer mechanism with the corresponding slots on the base rotating the printer mechanism into the base then sliding the mechanism to...

Страница 77: ...67 Figure 33 Attach Paper Bucket Attach the Paper Bucket to the Electronics Base Frame by positioning its locator tabs in the appropriate slots and then fastening it to the base using two M3 Sems scr...

Страница 78: ...For remote mounting applications base plates are attached to the printer mechanism shown and the base frame using M3 Sems screws in corresponding holes For applications where the Electronics Base Asse...

Страница 79: ...43 06955 Rev Q Page 69 Chapter 9 Parts List...

Страница 80: ...Page 70 43 06955 Rev Q Modular Configuration...

Страница 81: ...ad Bracket 1 43 06430 6 Assy Right Side Plate 1 43 07008 43 06730 43 06588 7 Bearing Platen 2 43 06436 8 Bracket Sensor Mount Paper Out 1 43 06434 9 Bracket Sensor Mount TOF 1 43 06707 43 06417 10 Cab...

Страница 82: ...Assy Paper Feed 1 43 05505L 28 00759 31 Nut M3 Hex 8 98 0621 32 PCB Interconnect 1 43 08918L 43 06464L 33 Pin Pivot 1 43 06330 34 Pin Slacker Pivot 1 43 06703 35 Platen 1 43 06970 43 06435 36 Retainer...

Страница 83: ...No History 1 Assy Control Board 1 43 10961L 43 05494L 2 Assy Keypad 1 43 06319 3 Cover PCB 1 43 06306 4 Frame PCB 1 43 07932 43 06305 5 Rocker Power Switch 1 43 06468L 6 4 40 Female Lock Screw 2 99 04...

Страница 84: ...embly No Description standard parts QTY Part No History 1 Assy Paper Low 1 43 06611 2 Holder Paper 1 43 06604 3 Label Paper Loading 1 43 06930 4 Rod Roller Support 1 15 9797 5 Roller Paper Supply 2 15...

Страница 85: ...ssembly No Description standard parts QTY Part No History 1 Assy Remote Cable 1 43 06553L 2 Base Printer Mounting 1 43 06652 43 06323 3 Cover Connection Opening 1 43 06598 43 06358 4 Screw M3x6mm Sems...

Страница 86: ...6642 2 Base Printer Mounting 1 43 06652 43 06323 3 Bracket Paper Roll Mounting 1 43 06651 43 06589 4 Bracket Spindle Mount 1 43 06656 43 06590 5 Hex Nut 5 16 18 x 265 high 1 98 06906 6 Lock Washer 322...

Страница 87: ...1 88 09400 28 05646 2 Assy Idler Shaft 1 28 05645 3 Bearing Platen 4 95 04963 4 Cover Transport Gear 1 43 06307 5 Frame Transport 1 43 08995 43 07406 43 06600 6 Gear 36 Tooth 1 95 06326 7 Gear 54 32 T...

Страница 88: ...ness Bezel Lamp 1 43 05508L 13 Ring Retaining 2 520 9800002 14 Ring Retaining 2 520 9800003 15 Screw M2 6x4mm Phps Phd 2 98 1182 16 Screw M3x6mm Sems Phps Phd 2 98 02215 Optional 88 MM Paper Guide No...

Страница 89: ...nding 39 Optional Remote Base Cover 38 Operational Procedures 21 Overview 3 Parts List 71 Printer Paper Roll Specifications 16 Printing Specifications 16 Printer Block Diagram 48 Printer Care 21 Print...

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