TrackSnap Manual
Model TS-DSC-S40-01
Page 12 of 12
Version
TS S40.01
This document comprises information provided by Suppliers and is
assumed to be correct.
Released
Troubleshooting
Symptom
Cause
Solution
TrackSnap will not power up.
Check switch on battery holder is in the on position.
Check 9V Alkaline battery
Turn on switch
Replace battery
When I turn power on to my
TrackSnap the PixController
board green PIR LED is
blinking, and nothing else
happens.
This is the indication that your batteries are low.
The PixController board has a built-in battery level
indicator and when the power supply is too low the
PIR will shut down, and blink the green LED. The
camera may take false photos when batteries get
low.
Change the 9V
Alkaline battery
When I use the PixController
DIP Switch setting for “Movie
Mode” I still get still photos.
What am I doing wrong?
Be sure to setup your Sony Camera into Movie
taking mode.
Refer to your Camera
manual for setting this
mode.
Why is there sometimes
nothing in my photo on my
outdoor setups?
Sometimes birds can fly past your camera setup
and trigger the camera. A bird flying past can be
too fast for this camera to catch.
You may also have a “false photo”. Sometimes on
warmer days objects that heat up to warm blooded
animal temperatures and move can fool the PIR
into thinking an animal walked passed.
Try turning down the
"PIR Sensitivity POT"
to be less sensitive on
warmer days
Camera is not powering up
Camera batteries are not installed properly
Camera batteries are too low for the camera.
Check and / or replace
batteries with either
extra Alkaline or
charged NiMh
rechargeable batteries
Picture quality is poor
Check Camera location and setup.
See setup tips on
pages 2 and 11 of this
manual and refer to
camera manual for
more detailed camera
settings
Object in picture is out of focus The TrackSnap default setup is on page 11 and set
to infinity. Check the focus setting.
Set focus to correct
setting.
The TrackSnap does not take
photos at night or only take
photos at night.
DIP Switches 3 & 4 are set incorrectly.
Night sensor is obstructed.
See page 5 for correct
Day / night setting.
