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Page 37
16. Troubleshooting
16.1 General Errors
Error Message
Possible Causes
Remedy
Factory Cal.
Failed
then:
See
Handbook
The EEPROM chip which
contains the factory
calibration information has
failed.
The unit must be returned to
TPS for service.
•
mV & Temperature readings
may be up to 10% incorrect.
•
pH readings will be accurate
after a 2-point calibration (use
manual temperature
compensation).
Memory Failed
Calibration Lost
then:
Initialized
MUST ReCalibrate
User calibration settings
have been lost or corrupted.
Re-calibrate the instrument. A
full 2-point calibration will be
required for pH (see section
4.1) and a 1 point calibration for
temperature (see section 7.1).
Flashing
symbol.
Battery is below 5.60 volts.
Recharge the battery. Note that
the unit will switch itself off
when the battery falls below
5.00 volts.
Meter displays the
word
OFF
, and
switches off.
Battery is below 5.00 volts.
Recharge the battery.
If this fails, check the charger.
If charger OK, replace the
battery.
Meter will not turn
on.
Battery is exhausted.
Recharge the battery.
If this fails, check the charger.
If charger OK, replace the
battery.
Battery does not
charge up when
charger is connected.
1. Faulty battery charger.
2. Faulty battery.
1. Connect the charger and
switch the power on.
2. Display the battery volts in
the battery saver menu (see
section 12).
3. If the battery volts are
increasing then the charger
is OK. If the battery volts
do not increase, then the
charger is faulty.
4. Replace the charger or the
battery, as required.