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20

Chapter 3:  Setting up the Printer 

B780 Two-Color Thermal/Impact Hybrid Printer: User Guide 

B780 UG00001 B  10/06

Sample 

diagnostic menu

 and 

print test

 for a printer with a serial connection. Ethernet diagnostic printout not shown. 

Ethernet parameters can not be changed in the configuration menu.

Paper type can be changed in the configuration menu.  

Paper types and grades available:

  Type 0 -   Monochrome grades  

   

Kanzaki P-310 

  Type 1 -   Two-color grades 

   

Kanzaki P-310 RB

  Type 4 -  Two-color grades 

   

Kanzaki P-320 BB

  Type 5 -   Two-color grades 

   

Kanzaki P-320 RB

See the Programming Guide for more information.

Test Printout without imaging

  B780 / B789 Diagnostics Form without Imager

*** A776 / B780 – Diagnostics Form ***

Model number 

:  A776-0000

Serial number 

:  0000000000

Boot Firmware
  Revision  

:  V1.05

  CRC 

:  1A0E

  P/N 

:  189-7760246A

Flash Firmware
  Revision 

:  V1.03

  CRC 

:  ADCC

  P/N 

:  189-7760248A

H/W parameters
  Flash Memoriy Size 

:  2 Mbytes

  Flash Logos/Fonts 

:  1024 kbytes

  Flash User Storage 

:  64 kbytes

  Flash Journal Size 

:  64 kbytes

  SRAM Size 

:  512 kbytes

  Head setting 

:  D

  Paper Type setting 

:  Type 0, Monochrome

  Color Density Adj 

:  n/a

  Print Density (Mono) 

:  100%

  Max Speed 

:  180 mm/sec

  Max Power 

:  55 W

  Paper Low Sensor 

:  Enabled

  MICR 

:  Enabled

  MICR Dual Pass 

:  Disabled

  MICR DC offset 

:  80

  Check Flip 

:  Disabled

  Slip Normal Alignment 

:  0Dh/13d

  Compressed Alignment  :  0Ch/12d

Comm. Interface
  RX Buffer Size 

:  4096

  Interface type 

:  RS232/USB

  Parameters
      Baud Rate 

:  115200

      Data Bits 

:  8

      Stop Bit 

:  1

      Parity 

:  NONE

      Flow Control 

:  DTR/DSR

      Reception Errors 

:  Ignore

  USB Driver Type 

:  RS232 Emulation

Resident Code Pages 

:  437, 850, 852. 858

   

 

860, 863, 865, 866

   

 

1252, 862, 737

Logo(s) defined 

:  NO

User Char(s) defined 

:  NO

Journal Unused 

:  64 kbytes

To enter Printer Config Menu  :
  1) Flip DIP switch #1 down
  2) Reset the printer, while holding
    the Paper Feed button down

Содержание Color POS B780

Страница 1: ...e B780 Two Color Hybrid Thermal Impact Printer L L O Y D S R E G ISTER QUALIT Y A S S U R A N C E I S O 9 0 0 1 New TPG LogoEZ colorization utility information included B780 Printer without Imaging B7...

Страница 2: ...he cable Use of a cable other than described here will require that you test the cable with the TPG printer and your system for FCC and CE mark certification Power Cord A UL listed detachable 3 wire p...

Страница 3: ...Printer Configurations 6 Your printer s ID code 6 Communication interfaces 6 Printer and Imager Specifications 6 Chapter 3 Setting up the Printer 10 Choose a location for printer without imaging 10 Ch...

Страница 4: ...or checks for both B780 printers 29 Verifying and validating checks for both B780 printers 31 Inserting checks or cards for imaging scanning 32 Inserting checks for imaging or check verification 32 T...

Страница 5: ...6 Ordering Paper and supplies 42 Ordering thermal paper 42 Thermal paper specifications 42 Manufacturers 42 Ordering paper from TPG 43 Ordering miscellaneous supplies 43 Cash drawers 43 Forms specific...

Страница 6: ...Service Chapter 6 Parts and Supplies What the printer does How it communicates Operator controls Standard features General Specifications Preparing for installation What comes with the printer Packag...

Страница 7: ...e Dual 9 pin USB interface or 25 pin RS 232 interface Powered USB and Ethernet interface are also available The printer s standard command set allows it to work with software written for TPG or other...

Страница 8: ...as all of the same features and electronics as the original TPG can build a dual sided imaging capable printer at the factory or you can install an upgrade kit yourself on an existing B780 ColorPOS pr...

Страница 9: ...e RS232 interface or the USB interface TPG does not recommend that the RS232 interface be used for image transfer as it is too slow Using Ethernet requires site configuration planning and assigning fi...

Страница 10: ...hows the printer status by shining or flashing The slip in light indicates that a form is inserted properly The reset button clears the printer s memory and resets the printer 1 2 3 4 After the printe...

Страница 11: ...on MICR D Dual 9 pin RS 232 USB W Powered USB S 25 pin Serial I 9 pin RS 232C USB ION E Ethernet N No Logo T TPG Logo 0 No Imaging Flip 1 Flip 5 Imaging Ithaca N Y Assembled in Mexico Canada ICES NMB...

Страница 12: ...Either of the power module options 55W or 75W offered for the B780 base unit can be used Software and Firmware Capability Emulations Available Application Compatible Escape Commands ACEC TPG DH ColorP...

Страница 13: ...ssed GIF or binary CCITT G4 compressed black white TIFF Image storage 16 megabyte RAM and 8 megabyte FLASH Usability Slip jaw continues as in the B780 base unit An automatic imaging mode with handling...

Страница 14: ...lly a network peripheral so to secure image files sent over your network you can use set the tag feature provided with the system We expect that each of your printers will be connected using a standar...

Страница 15: ...need to make additional adjustments to the printer s location Devices such as computer monitors or large metal surfaces can affect the printer s magnetic field and cause intermittent check reading err...

Страница 16: ...r with an imaging module on a level surface and make sure there is enough room approximately 11 inches high 20 inches long and 9 14 inches wide to open the receipt cover to change the paper to open th...

Страница 17: ...estions 877 209 0156 or You can also contact us by e mail Visit our web site at www tpgprinters com and simply click on Contact Us on the main page Remove internal restraint items Packing materials pr...

Страница 18: ...com Be prepared to answer questions concerning shipping and billing Request an RMA process be sent to you if required 1 Pack the printer as follows Remove the ribbon cassette Place the two cardboard s...

Страница 19: ...send the Set paper type 1D 81 m n command description found in the Programming Guide Refer to the Set paper type selection in the configuration menu See the section on Configuring the printer Open th...

Страница 20: ...and pull straight upward to remove it 1 2 Installing a new ribbon cassette Open the front cover 1 by grasping the cover on each side at the bottom and swing up Unwrap the new ribbon cassette and tight...

Страница 21: ...e power supply Note If your system has two cash drawers attach a Y cable to the printer s cash drawer connector as shown Note Connector panel varies with printer configuration The 25 pin serial and Et...

Страница 22: ...rinter A Route the cable from the printer through the strain relief tab as shown under Cable routing on page 22 Plug the computer end of the USB cable into the computer Make sure the USB symbol on the...

Страница 23: ...you may need to set the printer internal parameters for Ethernet operation See Ethernet Terminology and Setup section of the B780 Programming Guide 3 Power supply cable Plug the power cord into the ba...

Страница 24: ...of the printer Test Procedure To run the test open the receipt cover 1 then while holding down the paper feed button close the receipt cover 2 When the printer begins printing let go of the paper fee...

Страница 25: ...1A0E P N 189 7760246A Flash Firmware Revision V1 03 CRC ADCC P N 189 7760248A H W parameters Flash Memoriy Size 2 Mbytes Flash Logos Fonts 1024 kbytes Flash User Storage 64 kbytes Flash Journal Size 6...

Страница 26: ...Address 0 0 0 0 Net Mask 255 0 0 0 Remote Host 192 0 0 1 BootP Enabled No DHCP Enabled Yes Telnet Enabled Yes LPD Enabled No Raw TCP Port 9001 Image TCP Port 9000 Error Messages Off Keep Alive On Inac...

Страница 27: ...cept for those marked with an asterisk Communication Interface RS 232C serial interface Universal serial bus USB Ethernet cannot be set see next page 27 RS 232C serial interface settings Baud rate Dat...

Страница 28: ...nter Open the receipt cover and check if there is paper in the printer If not follow the instructions for loading paper Turn the printer so the back is facing you Set DIP switch 1 to the On position d...

Страница 29: ...232C settings you want to change Baud rate 115200 baud 57600 baud 38400 baud 19200 baud 9600 baud 4800 baud 2400 baud 1200 baud Number of data bits can not be changed Stop bits can not be changed Par...

Страница 30: ...button as instructed on the Diagnostic Modes Menu to enable or disable the data scope mode test Off normal mode Data scope mode disabled Data scope mode enabled Note Press the paper feed button for a...

Страница 31: ...be printed To repeat this test preform steps 3 and 4 again 1 2 3 4 5 To exit the slip test mode Enter the configuration menu again See Configuring the printer on page 26 Disable the slip test mode Exi...

Страница 32: ...r Emulation B780 native mode DH emulation Printer ID mode This function determines the ID value returned by the printer in response to a Transmit printer ID command 1D 49 n The printer can be configur...

Страница 33: ...ut or adjust for paper variations When the printer prints high density color print lines text or graphics it automatically slows down Factory setting is 100 Power supply wattage Max power You can choo...

Страница 34: ...een slip in light on the top cover turns on This indicates that both sensors are covered Follow the instructions from the host computer The printer begins printing Remove the form or check after it ha...

Страница 35: ...ings on this page whether inserting the form from the front top or side A776_B780 Forms YES eps Glued Edge A776_B780 Forms YES eps Front insertion printing glued edge leading Top or side slip in print...

Страница 36: ...ICR process The computer tells the printer to feed the check into the printer read it and then back it out again 1 2 3 Note If the terminal indicates an incorrect read of the MICR Remove the check Rei...

Страница 37: ...on Note The MICR line of a check cannot be read by the MICR reader in this position 1 2 Front Cover Lower Slip table 1 2 Front Cover Lower Slip table Top Slip table Cards Inserting checks for imaging...

Страница 38: ...sured over one minute of continuous printing Ambient temperature 25 C 35 C 50 C Amount of solid coverage 77 F 95 F 122 F 20 100 50 20 40 50 25 10 100 20 10 4 For reference A typical receipt with text...

Страница 39: ...d If the print head appears dirty wipe it with isopropyl rubbing alcohol on a cotton swab or alcohol pen CAUTION Do not use the rubbing alcohol to clean any other parts of the printer This may cause d...

Страница 40: ...nter with an imaging module when the print head is all the way to the right move the print head to the left otherwise the front cover may not close and could be damaged Close the front cover 4 a b 5 6...

Страница 41: ...the printer and note its behavior Check the on line paper status error light and compare the indications to the following table Test the receipt printer or slip printer as described on page 22 Determi...

Страница 42: ...aper is properly blinks and the printer won t cover open the knife jammed the loaded and covers are closed See the print supply voltage out of range or the table on page 41 If the problem print head t...

Страница 43: ...to 30 fee of paper left Change the paper soon to avoid running out of paper part way through a transaction See Installing new receipt paper on page 17 Thermal print head The print head may overheat w...

Страница 44: ...print quality poor Condition Possible causes What to do Colored stripe on receipt Paper is low Change the paper Receipt does not come out Paper is jammed Open the receipt cover inspect the knife all...

Страница 45: ...guide wall and slide it toward the front of the printer until it is visible from the top the light should come on Extra long forms may need to be inserted from the side to disengage the Form Stop See...

Страница 46: ...nting not communicating with the host computer or not turning on contact TPG technical support at 1 877 209 0156 For self maintenance organizations a service guide and other service documents can be o...

Страница 47: ...based on a core diameter of 22 0 5 mm 0 87 outside 11 5 0 5 mm 0 45 inside Manufacturers Contact the converter of your choice to order paper TPG recommends the following paper grades produced by thei...

Страница 48: ...l SLDTM Mitsubishi Int l Corp USA Voice 212 605 2000 P 5035 Light 520 Madison Ave Fax 212 605 2597 T 8051 Standard New York New York 10022 4223 TP 8065 Standard OJI Paper Company Ltd Voice 81 3 5550 3...

Страница 49: ...d Kingdom B780 K322 S E V B780 K323 Australia B780 K324 International with plug A795 K326 6 pin female to 3 pin male power adapter B780 K303 3 pin female to 6 pin male power adapter B780 K304 Power su...

Страница 50: ...hould be flat and without curls or wrinkles especially at the top Considerations for glued edges on slip paper No glue on bottom edge Right or top edge Paper feeding and insertion are affected by glui...

Страница 51: ...rrors Ordering ribbon cassettes To order ribbon cassettes contact your sales representative or order from TPG at the following address or toll free number TPG Inc 950 Danby Road Ithaca NY 14850 Call t...

Страница 52: ...B780 UG00001 B 10 06...

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