10 Year Guarantee
Thank you for purchasing one of our quality products. It carries a
10 Year Guarantee
against rust causing failure on the galvanized steel frame. It also
includes a
1 Year Guarantee
on pads and mats. All other components parts are
Guarantee for 1 Year
.
TP guarantee to you the original retail purchaser that your new activity toy will be free from defect in the material and workmanship for one year from the
date of purchase.
In the unlikely event of a defect appearing within one year, TP will repair or replace your toy free of charge.
This Guarantee does not apply to any part if damage has been caused by abuse, vandalism, misuse, accident or non-maintenance.
To be covered by the
10 Year Guarantee
it is essential that you complete and return one
Guarantee Registration
, listing all products purchased.
As an additional bonus if you register online, you will then automatically be entered into the
Quarterly Prize Draw
.
This helps us to monitor and maintain our performance as market leaders in the design and manufacture of outdoor play and associated products. It
also helps us to communicate quickly with you should the need arise and keep you up to date with the developments in our range.
“This guarantee does not affect your legal rights.”
Claim Procedure
Should a claim be necessary please write to our Customer Services Department, TP Activity Toys.,
Stourport-on-Severn, Worcestershire, DY13 9EX, England.
We would require the following information and we recommend that you complete some of these details now:
Your name, address and daytime/evening telephone number.
Product Name.
Guarantee Number.
Date of Purchase.
Where Purchased.
Original Till Receipt.
Identification of the Affected Part(s) - Photographs preferable.
Please do not send products or parts at this stage as this may not be necessary.
This Guarantee Number is:
Designed in the UK by
TP Activity Toys
(Tube Plastics Ltd), Severn Road, Stourport on Severn, Worcestershire, DY13 9EX, England.
Made in China.
Customer Service:
Email: [email protected]
Spare Parts +44 (0) 1299 872803
Website: www.tptoys.com
Technical He44 (0) 1299 872804
Instruction
Part No: IN2045/10/08
This Guarantee Number is:
Register your new product on-line now at
www.tptoys.com/productregistration
•
For a chance to win £200 of TP products in our next quarterly on-line product registration draw.
•
Immediate access to TP products updates and offers.
Full terms and conditions overleaf
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