To turn on the wireless radio, press the
Wireless On/Off
button
for 2 seconds until the
WIRELESS
LED starts flashing.
To turn off the wireless radio, press the
Wireless On/Off
button
for 2 seconds until the
WIRELESS
LED stops flashing and is off.
How do I turn on/off the wireless radio using
the Wireless On/Off button on the front panel?
Troubleshooting
What can I do if I cannot access the Internet?
What can I do if I forget my password?
2)
3)
Use the default user name and password:
admin
,
admin
.
Try to configure your router once again by following the
instructions in the previous steps of this guide.
Restore the router’s configuration to its factory default
settings. If you don’t know how to do that, please refer to
How do I restore my router’s configuration to its factory
default settings?
1)
www.tp-link.com
TP-LINK TECHNOLOGIES CO., LTD.
Appendix 1: USB Features Introduction and Application
The USB 2.0 port on the TL-WR1042ND can be used to share your file, media, storage space, and printer across your local network.
Besides, by setting up an FTP server, you can access your files elsewhere when the router is connected to the Internet.
Scan the QR code to
access the Application
Guide for USB features.
http://www.tp-link.com/app/usb
Remote Access via FTP Server
Media Sharing
Local Storage Sharing
Printer Sharing
1) Make sure that your computer can access the Internet when
connected directly to the modem using an Ethernet cable.
2) Check that if all cables are connected correctly. Try different
Ethernet cables to ensure they are working properly.
3) Check that if you are able to access the Router’s web manage-
ment page. If not, please refer to “
What can I do if I cannot
open the web-based management page?
”.
4) Please log in the web management page
(http://tplinklogin.net), click the menu “
Network > WAN
”, and
ensure that the WAN Connection Type is Dynamic IP; this is the
suitable connection type for most DSL/Cable modem and
other network.
5) For cable modem users, please try rebooting the modem first. If
the problem persists, please go to “
Network > MAC Clone
”,
and click
Clone MAC Address
and then
Save
. After the above
two steps, if you are still unable to access the Internet, please
contact our technical support for further assistance.
1) Verify all the hardware connections. The computer should be
connected to the Ethernet port(yellow).
2) Turn off the router and turn it back on.
3) Change another cable\web browser\computer.
4) Check the IP settings of your computer, and ensure that it is
set to "Obtain an IP address automatically".
What can I do if I cannot open the web-based
management page?
Technical Support
www.tp-link.com/en/support/faq
For all other technical support, please contact us by using the following details:
For more troubleshooting help, go to
To download the latest Firmware, Driver, Utility and User Guide, go to
http://www.tp-link.com/en/support/download/
Singapore
Tel:
+86 755 2650 4400
Fee:
Depending on rate of different carriers,
IDD.
E-mail:
Service time:
24hrs, 7 days a week
Tel:
+65 6284 0493
Fee:
Depending on rate of different carriers.
E-mail:
Service time:
24hrs, 7 days a week
Tel:
+44 (0) 845 147 0017
Fee:
Landline: 1p-10.5p/min, depending on
the time of day. Mobile: 15p-40p/min,
depending on your mobile network.
E-mail:
Service time:
24hrs, 7days a week
Germany / Austria
Tel:
+49 1805 875 465 (German Service)
+49 1805 TPLINK
+43 820 820 360
Fee:
Landline from Germany: 0.14EUR/min.
Landline from Austria: 0.20EUR/min.
E-mail:
Service Time:
Monday to Friday, 09:00 to
12:30 and 13:30 to 18:00. GMT+1 or GMT+2
(DST in Germany)
* Except bank holidays in Hesse
USA / Canada
Toll Free:
+1 866 225 8139
E-mail:
[email protected](USA)
[email protected](Canada)
Service time:
24hrs, 7days a week
Malaysia
Toll Free:
1300 88 875 465
E-mail:
Service time:
24hrs, 7days a week
Russian Federation
Tel:
8 (499) 754 5560 (Moscow NO.)
8 (800) 250 5560 (Toll-free within RF)
E-mail:
Service time:
From 9:00 to 21:00 (Moscow time)
*Except weekends and holidays in RF
Tel:
(+62 )021 6386 1936
Fee:
Depending on rate of different carriers.
E-mail:
Service time:
Sunday to Friday, 09:00 to
12:00, 13:00 to 18:00 *Except public holidays
Switzerland
Tel:
+41 (0) 848 800 998 (German Service)
E-mail:
Fee:
4-8 Rp/min, depending on rate of different
time
Service time:
Monday to Friday, 09:00 to 12:30
and 13:30 to 18:00. GMT+ 1 or GMT+ 2 (DST)
Indonesia
Australia / New Zealand
Turkey
Tel:
AU 1300 87 5465 (Depending on 1300 policy.)
NZ 0800 87 5465 (Toll Free)
E-mail:
[email protected] (Australia)
[email protected] (New Zealand)
Service time:
24hrs, 7 days a week
Tel:
0850 72 444 88
（
Turkish Service
）
Fee:
Depending on rate of different carriers.
E-mail:
Service time:
9:00 to 21:00, 7days a week
Italy
Tel:
+39 023 051 9020
Fee:
Depending on rate of different carriers.
E-mail:
Service time:
Monday to Friday,
09:00 to 13:00; 14:00 to 18:00
Tel:
0 800 505 508
Fee:
Free for Landline; Mobile: Depending on
rate of different carriers
E-mail:
Service time:
Monday to Friday 10:00 to 22:00
Toll Free:
0800 608 9799 (Portuguese Service)
E-mail:
Service time:
Monday to Friday, 9:00 to 20:00;
Saturday, 9:00 to15:00
Poland
Tel:
+48 (0) 801 080 618
+48 223 606 363 (if calls from mobile phone)
Fee:
Depending on rate of different carriers.
E-mail:
Service time:
Monday to Friday 9:00 to 17:00
GMT+1 or GMT+2 (DST)
France
Tel:
0820 800 860 (French service)
Email:
support.fr @tp-link.com
Fee:
0.118 EUR/min from France
Service time:
Monday to Friday, 9:00 to 18:00
*Except French Bank holidays
UK
Global
Ukraine
Brazil
POWER
WPS
RESET USB
INTERNET
1
2
3
4
LAN
RESET USB
INTERNET
Appendix 2: Additional Features
You can set up additional features by referring to the Technical Support page on the TP-LINK website or the User Guide on the resource CD.
Scan the QR code to access the Technical Support page.
Or access the website
：
http://www.tp-link.com/en/support/faq
Open ports for Game Console FAQ ID: 72
Set up Bandwidth Control FAQ ID: 194
Set up Parental Control FAQ ID: 350
Set up Access Control FAQ ID: 359
Set up WDS Bridging FAQ ID: 440
Set up/Change the wireless security settings FAQ ID: 256
Upgrade the firmware FAQ ID: 296
Restore the factory default settings FAQ ID: 426
With the Router powered on, use a pin to press and hold the
RESET
button on the rear panel for about 8 seconds before
releasing it.
How do I restore my Router’s configuration to
its factory default settings?
POWER
WPS
RESET USB
INTERNET
1
2
3
4
LAN
POWER
WPS
RESET USB
INTERNET
1
2
3
4
LAN
