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Frequently Asked Questions (FAQ)

The Power LED should be lit when the power system is working normally. If the 

Power LED is not lit, please try the following:

A1:

 Make sure the AC power cord is connected to the switch with power source 

properly.

A2:

 Make sure the voltage of the power supply meets the requirements of the input 

voltage of the switch. 

A3:

 Make sure the power source is on. 

Q1. Why is the Power LED not lit? 

Please try the following:

A1:

 

Make sure that the cable connectors are firmly plugged into the switch and the 

device.

A2:

 Make sure the connected device is turned on and works normally. 

A3:

 The cable must be less than 100 meters long (328 feet).

Q2. Why is the Link/Act LED not lit while a device is connected to 

the corresponding port?

Q3. Why are PoE ports not supplying power for PoE devices?

When the total power consumption of connected PoE devices exceeds the 

maximum, the PoE port with a smaller port number has higher priority. The system 

will cut off power to the ports with larger port numbers to ensure supplying to other 

ports. 

Take TL-SG1005P as an example. If port 1, 2 and 4 are consuming 15.4 W 

respectively, and an additional PoE device with 19 W is inserted to port 3, the system 

will cut off the power of port 4 to compensate for the overload.

Продукт  сертифіковано  згідно  с  правилами  системи  УкрСЕПРО  на  відповідність 

вимогам нормативних документів та вимогам, що передбачені чинними законодавчими 

актами України.

Safety Information

Keep the device away from water, fire, humidity or hot environments.

Do not attempt to disassemble, repair, or modify the device.
Do not use damaged charger or USB cable to charge the device.
Do not use any other chargers than those recommended.
Adapter shall be installed near the equipment and shall be easily accessible.
Place the device with its bottom surface downward.

Use only power supplies which are provided by manufacturer and in the origin

packing of this product. If you have any questions, please don’t hesitate to contact us.

TP-Link hereby declares that the device is in compliance with the essential requirements and 

other relevant provisions of directives 2014/30/EU, 2014/35/EU, 2009/125/EC, 2011/65/EU 

and (EU)2015/863.

The original EU declaration of conformity may be found at https://www.tp-link.com/en/ce.

EU Declaration of Conformity

IEEE802.3i, IEEE802.3u, IEEE802.3ab, IEEE802.3x, 

IEEE802.3af, IEEE802.3at, IEEE802.1p
CSMA/CD 
5 10/100/1000 Mbps RJ45 Ports

Auto-Negotiation MDI/MDIX

PoE Ports: Port 1-Port 4, 

Total Power Supply: 

40 W (TL-SG1005LP)/65 W (TL-SG1005P)
10BASE-T: UTP category 3, 4, 5 cable (maximum 100 m); 

EIA/TIA-568 100Ω STP (maximum 100 m)

100BASE-TX: UTP category 5, 5e cable (maximum 

100 m

); EIA/TIA-568 100Ω STP (maximum 100 m)

1000BASE-T: UTP category 5e cable or above (maximum 

100 m); EIA/TIA-568 100Ω STP (maximum 1

00 m)

10 Gbps
2 K
Store-and-Forward
Automatically learning, automatically aging
External Power Adapter

Input: 100-240 VAC, 50/60 Hz

Output: 

53.5 VDC /0.81 A (TL-SG1005LP)

53.5 VDC /1.31 A (TL-SG1005P)
Yes
52 mm

Standard

Protocol

Interface

General Specifications

Operating Temperature
Storage Temperature
Operating Humidity
Storage Humidity

˚

C to 40 

˚

C (32 

˚

F to 104 

˚

F)

-40 

˚

C to 70 

˚

C (-40 

˚

F to 158 

˚

F)

10% to 90%RH non-condensing
5% to 90%RH non-condensing

Environmental and Physical Specifications

Specifications

Wall Mountable
Distance Between

Mounting Holes

Network Media (Cable)

Switching Capacity
MAC Address Table
Transfer Method
MAC Address Learning

PoE Disclaimer

PoE budget calculations are based on laboratory testing. Actual PoE power budget is not 

guaranteed and will vary as a result of client limitations and environmental factors.

For technical support and other information, please visit 

https://www.tp-link.com/support

, or simply scan the QR code. 

If you have any suggestions or needs on the product guides, 

welcome to email 

[email protected]

.

To ask questions, find answers, and communicate with TP-Link 

users or engineers, please visit 

https://community.tp-link.com

 

to join TP-Link Community.

Power Supply

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