Need Help?
Q1. What should I do if I cannot access the web management page?
•
I
f the computer is set to a static IP address, change its settings to obtain an IP address automatically.
•
Make sure
http://tplinkmodem.net
or
http://192.168.1.1
is correctly entered in the web browser.
•
Use another web browser and try again.
•
Reboot your router and try again.
•
Disable and enable the active network adapter in use.
Q2. What should I do if I cannot access the internet?
•
Verify that your SIM card is an LTE or WCDMA card.
•
Verify that your SIM card is in your internet service provider’s service area.
•
Verify that your SIM card has sufficient credit.
•
Launch a web browser, log in to the web management page, and check the following:
1) Go to
Advanced
>
Network
>
Internet
to verify the parameters provided by your ISP are correctly
entered. If the parameters are incorrect, click
Create Profile
and enter the correct parameters, then
select the new profile from the
Profile Name
list.
2) Go to
Advanced
>
Network
>
PIN
Management
to verify if PIN is required. If it is, enter the correct
PIN provided by your IS
P, and click Save.
3) Go to
Advanced
>
Network
>
Data Settings
to v
erify if the
Total/Monthly Used
exceeds the
Total/Monthly Allowance
. If it does, click
Correct
and set
Total/Monthly Used
to 0 (zero), or disable
Data Limit
.
4) Go to
Advanced
>
Network
>
Internet
to verify that
Mobile Data
is enabled. If it is not, enable it to
access the internet.
5) Confirm with your ISP if you are in a roaming service area. If you ar
e, go to
Advanced
>
Network
>
Internet
to enable
Data Roaming
.
Q3. How do I restore the router to its factory default settings?
•
With the router powered on, press and hold the
WPS/RESET
button on the rear panel of the route
r
until the Power LED starts flashing, then release the button. Wait while the router resets.
•
Log in to the web management page of the router,
and go to
Advanced
>
System Tools
>
Backup &
Restore
, click
Factory Restore
and wait until the reset process is complete.
Q4. What should I do if I forget my web management page password?
•
Refer to Q3 to reset the router, then create a new password to log in.
Q5. What should I do if I forget my wireless network password?
•
The default wireless password is printed on the product label of the router.
•
Connect a computer directly to the router using an Ethernet cable. Log in to the router's web
management page and go to
Basic
>
Wireless
t
o retrieve or reset your wireless password.
For technical support, the user guide and other information, visit
https://www.tp-link.com/support
.
LED Indicators
Configure Telephony Settings
By default, the router uses traditional voice services over 3G network.
•
To make / receive voice calls over LTE network (VoLTE)
a.
Launch a web browser, log in to the web management page at
http://tplinkmodem.net
.
b. Go to
Advanced
> Telephony
> Telephony Mode,
Select
VoLTE.
c. In
VoLTE
section, toggle on this feature and
click
Save
.
•
To make / receive voice calls over internet (VoIP)
a.
Launch a web browser, log in to the web management page at
http://tplinkmodem.net
.
b. Go to
Advanced
> Telephony
> Telephony Mode,
Select
VoIP.
c. In
VoIP
section, click
Add
to enter your telephone information and
click
Save
.
Note: To use this feature, your carrier must also support VoLTE calls. If you are not sure
about it, contact your carrier for help.
Note: If your telephony provider is not listed in
Telephony Provider
, select
Other
then
contact your carrier to get the necessary information.
Safety Information
•
Keep the device away from water, fire, humidity or hot environments.
•
Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us
•
Do not use damaged charger or USB cable to charge the device.
•
Do not use any other chargers than those recommended.
•
Do not use the device where wireless devices are not allowed.
•
Adapter shall be installed near the equipment and shall be easily accessible.
Configure the router via Tether App
The TP-Link Tether provides a simple, intuitive way to access and manage your router.
View information about clients
connected to your router
Set up Parental Controls
with access time
Block unwelcome users from
connecting to your network
Change the basic wireless
network settings
Note: If you don’t have an account, create one first.
2. Open the Tether app and log in with your TP-Link ID.
or
1. Download the TP-Link Tether app.
How to begin?
3. Tap the button in the Tether app and select
Router
>
3G/4G Router
.
Follow the steps to complete the setup and connect to the internet.
