
M5360
3G Mobile Wi-Fi, 5200mAh Power Bank User Guide
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Appendix A: FAQ
FAQ1. What should I do if I cannot log into the web-management page?
1) Verify that your device is connecting to the M5360.
2) Verify that you entered the correct IP address http://192.168.0.1.
3) Verify that your device is obtaining an IP address automatically.
FAQ2. What should I do if I cannot access the Internet?
Tip 1:
Check the LAN connection
1) Open your web browser and type http://192.168.0.1 in the address bar, and then enter the
password, which is admin by default.
2) Check if you can log into the web-management page successfully. If not, please refer to
FAQ 1 and retry.
Tip 2: Enter the PIN Code
1)
If “PIN REQUIRED” appears on the screen, please open your web browser and type
http://192.168.0.1 into the address bar, then enter the password, which is admin by default.
2) Choose "Advanced->Dial-up->PIN Management", then enter the correct PIN code
according to your ISP and click Unlock for the settings to take effect.
Tip 3: Check your ISP parameters
1) Open your web browser and type http://192.168.0.1 in the address bar, and then enter the
password, which is admin by default.
2) Choose "Advanced->Dial-up->Profile Management" to verify the parameters are correct
with your ISP. These parameters include APN, Dial Number, User name and Password.
3) If these settings are not correct, please click Create to create a new profile with the correct
parameters, and select Dial-up to choose the new profile from the Profile List.
Tip 4: Check the current network connection mode
1) Check the network connection mode on the screen. (The icon means auto connection
mode and the icon means manual connection mode)
2) If the current mode is manual, open your web browser and type http://192.168.0.1 into the
address bar, then enter the password, which is admin by default.
3) Choose "Advanced->Dial-up" to check the network status, if the network is disconnected,
click the Connect button to reconnect it.
Note:
In manual connection mode, the M5360 will automatically lose 3G connection if internet activity
idles for 5 minutes, in that case, you can repeat Tip 4 to recover.
Tip 5: Check the SIM card status
1) Verify that your SIM card has sufficient credit.
2)
Verify that your SIM is in your ISP’s service area.