TP-Link Deco XE200 Скачать руководство пользователя

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Troubleshooting

Solutions to common problems during setup or use are provided here for reference. Follow the steps and the provided link below to diagnose and solve

problems you might experience with your Deco.
If problems still exist, contact us:

https://www.tp-link.com/support

Q1. What should I do if I fail to configure the main Deco and get stuck on “We couldn't find Deco”?

Refer to the guide

https://www.tp-link.com/support/faq/2239/

or follow the video

https://youtu.be/2HYuEYS9XJM

Q2. What should I do if I fail to configure the satellite Deco and get stuck on “We couldn't find another Deco”?

Refer to the guide

https://www.tp-link.com/support/faq/1447/

or follow the video

https://youtu.be/iVgDzoo16T4

Q3. What should I do if I fail to configure the main Deco and get stuck on “Testing Internet Connection”?

Refer to the video

https://youtu.be/OSUrGdWH-i0

Q4. What should I do if my wireless devices cannot connect to Deco?

Refer to the guide

https://www.tp-link.com/support/faq/2718/

Q5. What should I do if Deco suddenly lost internet access?

Refer to the guide

https://www.tp-link.com/support/faq/1454/

Q6. How can I find a suitable spot for my Deco?

Refer to the guide

https://www.tp-link.com//support/faq/1446/

Q7. What can I do if the Deco app isn't working properly?

Refer to the guide

https://www.tp-link.com/support/faq/1456/

Содержание Deco XE200

Страница 1: ...User Guide Deco XE200 1910013222 REV1 0 0 2022 TP Link ...

Страница 2: ...ed Devices 12 Sort Devices By Locations 16 Create a New Network 17 Change Network Owner 19 Delete a Network 20 Add Smart Devices 21 Shortcut 22 Automation 24 HomeShield 28 Wi Fi Settings 29 IoT Network 31 Guest Network 32 Deny List 33 Upgrade Your Deco 34 Advanced Features 35 WPS 40 Managers 41 Control Your Deco with Alexa 43 Troubleshooting 44 Authentication 45 ...

Страница 3: ... is provided for you to discuss our products at https community tp link com Our Technical Support contact information can be found at the Help center of the Deco app and the Contact Technical Support page at https www tp link com support Speed Coverage Device Quantity Disclaimer Maximum wireless signal rates are the physical rates derived from IEEE Standard 802 11 specifications Actual wireless da...

Страница 4: ...solid Deco is setting up Green pulse Deco is upgrading firmware Green solid Deco is registered and all is well Red pulse Deco is disconnected from main Deco Red solid Deco has an issue 1 10 Gbps Ethernet port 2 1Gbps Ethernet ports For connecting Deco to your modem the Ethernet outlet or other internet devices Reset Button Press for 1 second to reset Deco to factory default settings The light chan...

Страница 5: ...l the Deco app Scan the QR code below or go to Google Play or the App Store to download the Deco app Install the app on your Android or iOS smartphone or tablet or 2 Log in or sign up with TP Link ID Open the app Use your TP Link ID to log in If you don t have a TP Link ID sign up first Note If you forgot your login password tap Forgot Password The Deco app will guide you through the rest 3 Identi...

Страница 6: ...hernet outlet directly to your Deco 5 Select a location Select a location for this Deco If its location is not listed you can create a new one by choosing Custom This will be the name of your Deco 6 Set up internet connection Select the internet connection type and enter the information If you are not sure contact your internet service provider ...

Страница 7: ... 7 Create your Wi Fi network Set a network name and a password These will be the name and password you use to connect your devices to Wi Fi 9 Setup complete Your Deco network is now up Connect all devices to the Deco network You can also Add More Decos to expand the Wi Fi coverage ...

Страница 8: ...twork status create shortcut and automation customize your home network with enhanced security using a kit of features built to TP Link HomeShield and set up various advanced features Tap to get an overview of the network status Tap to create shortcut or automation Tap to enter the HomeShield page for enhanced security Tap for more features ...

Страница 9: ... Deco network you can add more Decos to the network to expand the Wi Fi coverage and manage them easily on your Deco app 1 In Overview tap DECOS 2 Select the Deco model you want to add and follow app instructions to complete the setup ...

Страница 10: ... online offline of all the Decos check the details speed Deco s IP address MAC address connected clients of each Deco change the Deco s location name and more Tap to check all Decos status Tap a Deco unit to check more details Check download upload speed of the Deco ...

Страница 11: ... the clients connected to the Deco Enable the Mesh feature then the client can seamlessly switch to the Deco that provides the fastest speed as you move around Change or customize the location name of the Deco ...

Страница 12: ... main Deco links all the others to the internet After the main Deco finishes switching you need to connect the new main Deco to the modem or Ethernet outlet for internet connection For DSL Deco connect it to the phone jack or DSL splitter For 4G 5G Deco insert a nano SIM card to it 1 In Overview tap 3 Choose a satellite Deco and follow app instructions to complete the settings 2 Tap Set Main Deco ...

Страница 13: ...gs on it Removing your Deco will reset it to factory default settings and you will need to set up your Deco again You can also press the Reset button on the Deco for 1 second to quickly reset your Deco to factory default settings 1 In Overview tap 3 Tap to remove or reboot the Deco Note If the LED light of Deco does not turn pulsing blue after tapping Remove press the Reset button on the Deco for ...

Страница 14: ...e device name type location enabling automation Mesh Technology and high priority for the device setting a profile to manage its online activities and more Tap a connected device to check the details e g real time upload and download speeds device name location profile etc Change the device name as needed ...

Страница 15: ...oritize the connection of this device during the time such as a family member s laptop for one hour during a video call Tap Shortcut Automation to enable disable or edit it If you have not set shortcut automation yet follow Shortcut Automation to create one ...

Страница 16: ...ing changing the device name type viewing device detailed information IP address MAC address connected network linked Deco etc and more Tap Location to sort the devices by customized locations so that you can quickly find and manage the devices ...

Страница 17: ...en and for how long this device can access the internet block inappropriate content and pause the internet if necessary For more information about the feature refer to HomeShield Enable Mesh Technology and then the device can seamlessly switch to the Deco that provides the fastest speed as you move around ...

Страница 18: ...locations so that it will be more convenient and efficient to manage your devices For example you can add the lights and computer in your bed room to a location set as Bed Room so you can quickly find and manage these devices In Overview tap LOCATIONS Follow app instructions to sort your devices by location ...

Страница 19: ...hem conveniently from the Deco app with one account You can also help family or friends manage their networks with your Deco app Two methods are provided as below to create a new network Method 1 Create a new network from the Overview page Tap Create New Network Then follow app instructions to complete the setup ...

Страница 20: ...18 Method 2 Create a new network from the Menu page 1 Tap to open the menu 2 Tap CREATE NEW NETWORK 3 Follow app instructions to complete the setup ...

Страница 21: ...wner Follow app instructions to change the network owner Then you will not be able to manage this network with your account anymore The new owner needs to follow steps in an email sent from TP Link to log in and manage the network Note Changing the network owner will delete the network from the current owner and this owner will no longer be able to manage this network ...

Страница 22: ...20 Delete a Network You can delete a Deco network if you don t need it anymore Deleting a Deco network will reset all Decos in this network to factory default settings 2 Tap Delete 1 In Overview tap ...

Страница 23: ...an add your smart home devices to the network and manage them conveniently on your Deco app In Overview tap SMART DEVICES Follow app instructions to add your smart devices to the network Then the smart devices will display on the Overview page as shown below ...

Страница 24: ...o power on your living room light at one tap follow the steps below Note If you want to create shortcuts for your smart devices follow Add Smart Devices to add the smart devices to the Deco network first 1 Tap Shortcut CREATE 2 Add an action 3 Choose an action type 4 Choose the action device ...

Страница 25: ...n and will turn off automatically after 2 5 hours 6 Select an icon and set a name for the shortcut to finish the settings 7 Tap the icon to execute the action Tip If you have set Delay Action you will need to wait for the time you set before the action takes effect Turn on off The effective time of the action The waiting time before the action starts ...

Страница 26: ...ically turns on which is an action Then the kettle plugged into the living room plug will start to boil water Take this example to show the setup steps as below Follow the steps to create an automation Note If you want to create automations for your smart devices follow Add Smart Devices to add the devices to the Deco network first 2 Set when the automation takes effects 3 Add a trigger 4 Select t...

Страница 27: ...25 5 Select the trigger device and set the trigger details 6 Add an action ...

Страница 28: ...e living room plug will turn on after you tap the shortcut icon and will turn off automatically after 1 5 hours Tip If you have set Delay Action you will need to wait for the time you set before the action takes effect Turn on off How long will the action last The waiting time before the action starts ...

Страница 29: ...27 9 Automation setup completed The automation will take effect when the trigger is executed 8 Set a name for the automation ...

Страница 30: ...e to HomeShield Pro Check more details about the Basic and Pro features here Scan Examine your network regularly to identify the potential risks thus improving your network performance and security Real Time Protection Real Time Protection is for Pro users only There are three ways to ensure your home network and your IoT devices remain safe 1 block malicious websites protect your home network and...

Страница 31: ...he network name and password of your main network at any time and share the network easily with family and friends Manage main network e g change your main network s Wi Fi name and password hide the network from Wi Fi list etc Tap Wi Fi ...

Страница 32: ...ackhaul by default When it is used for your Wi Fi network connection you can change your 6 GHz network s Wi Fi name and password hide the network from Wi Fi list etc Only Wi Fi 6E compatible devices can search for and join the 6GHz network ...

Страница 33: ...31 IoT Network You can create an IoT network to centrally connect and manage your smart devices Tap Wi Fi Enable IoT Network Manage the IoT network e g change the Wi Fi name and password ...

Страница 34: ...e and share a separate network for guests to guarantee the security and privacy of your main network Tap Wi Fi Manage the guest network e g change the Wi Fi name and password hide the network from Wi Fi list etc Enable Guest Network ...

Страница 35: ... deny list to prevent the devices from accessing your network ensuring the safety of your personal information shared in the network Tap Deny List Tap and add clients or other devices to the list Remove devices clients from the list ...

Страница 36: ...r experience An up to date firmware provides better and more stable network performance Always update your Deco to the latest firmware version when prompted in the Deco app 1 Tap Update Deco 2 Download and install the firmware if any and follow app instructions to update your Deco to the latest version ...

Страница 37: ...ice set up port forwarding rules to make your local computers accessible to other devices over the internet enable TP Link DDNS SIP ALG UPNP fast roaming beamforming control Deco s LED change the operation mode set connection alerts and notifications Tap Advanced View IPv4 details or change the internet connection type Enable IPv6 to set up an IPv6 internet connection Add IPv6 firewall rules to al...

Страница 38: ...P address conflict Change DHCP server settings Enable IPTV VLAN mode to support IPTV services Enable MAC Clone if Deco fails to connect to the internet Tip For more about MAC Clone refer to https www tp link com support faq 2925 ...

Страница 39: ...asily Set up port forwarding rules to enable devices in your network accessible over the internet with safety Register a TP Link DDNS domain name to access your router and local servers using a domain name Enable SIP ALG to communicate with SIP Session Initiation Protocol servers via NAT ...

Страница 40: ...aming Enable Fast Roaming to further reduce roaming delays for your wireless devices Enable Beamforming to concentrate Wi Fi signal towards connected devices for stronger connections Toggle off LED to turn off the light on Deco Configure the Night Mode to turn off the LED light at bedtime only ...

Страница 41: ...int mode advanced features such as IPv4 Address Reservation Port Forwarding and DHCP server are not available Set connection alerts to receive notifications once the clients connect to or disconnect from Deco Set notifications to receive alerts in the notification bar ...

Страница 42: ...o app and then on your client 3 Your device has connected to the network successfully if shown as below WPS WPS Wi Fi Protected Setup helps you to quickly and securely connect a client to the network with a tap without entering any password ...

Страница 43: ...o add other TP Link ID accounts as managers Managers Add friends and family members to help manage your network Each manager should have their own TP Link ID Note Managers can not modify owner s account add other accounts or set manager privileges ...

Страница 44: ...42 Remove managers Set privileges for managers Note Privileges may vary slightly depending on the model the current operation mode and software version you have ...

Страница 45: ... off your Deco LEDs and more Follow the steps below to use Alexa voice commands to control your Deco network Tip To know more about how to set up Alexa Integration in Alexa app refer to https www tp link com support faq 1571 Note This feature is currently available in English US English UK German and Japanese In the Deco app tap to open the menu tap Friends of Deco Alexa TP Link Router Skill then ...

Страница 46: ...stuck on We couldn t find another Deco Refer to the guide https www tp link com support faq 1447 or follow the video https youtu be iVgDzoo16T4 Q3 What should I do if I fail to configure the main Deco and get stuck on Testing Internet Connection Refer to the video https youtu be OSUrGdWH i0 Q4 What should I do if my wireless devices cannot connect to Deco Refer to the guide https www tp link com s...

Страница 47: ...ful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or televisio...

Страница 48: ...ated or operating in conjunction with any other antenna or transmitter TocomplywithFCCRFexposurecompliancerequirements thisgrantisapplicabletoonlyMobileConfigurations Theantennasusedforthistransmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co located or operating in conjunction with any other antenna or transmitter FCC regulations rest...

Страница 49: ...o radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna ...

Страница 50: ...uthority to operate the equipment We TP Link USA Corporation has determined that the equipment shown as above has been shown to comply with the applicable technical standards FCC part 15 There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated Issue Date 2022 09 20 ...

Страница 51: ...es and train carriages are not permitted Limited outdoor use If used outdoors equipment shall not be attached to a fixed installation or to the external body of road vehicles a fixed infrastructure or a fixed outdoor antenna Use by unmanned aircraft systems UAS is limited to within the 5170 5250 MHz band Frequency band 5250 5350 MHz Indoor use Inside buildings only Installations and use in road ve...

Страница 52: ...romagnetic fields by way of health protection The device complies with RF specifications when the device used at 20 cm from your body National restrictions Attention This device may only be used indoors in all EU member states and EFTA countries and Northern Ireland AT BE BG CH CY CZ DE DK EE EL ES FI FR HR HU IE IS IT LI LT LU LV MT NL NO PL PT RO SE SI SK UK NI UKCA Mark UK Declaration of Confor...

Страница 53: ...t pas produire de brouillage 2 l utilisateur de l appareil doit accepter tout brouillage radioélectrique subi meme si le brouillage est susceptible d en compromettre le fonctionnement Caution The device for operation in the band 5150 5250 MHz is only for indoor use to reduce the potential for harmful interference to co channel mobile satellite systems DFS Dynamic Frequency Selection products that ...

Страница 54: ...nt non contrôlé Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps Industry Canada Statement CAN ICES 3 B NMB 3 B Korea Warning Statements 당해 무선설비는 운용중 전파혼신 가능성이 있음 NCC Notice BSMI Notice 注意取得審驗證明之低功率射頻器材非經核准公司商號或使用者均不得擅自變更頻率加大功率或變更原設計之特性及功能低功率射頻器材之使用不得影響飛航安全及干擾合法通信經發現有干擾現象時應立即停用並改善至無干擾時方得繼續使用前述合法通信指依電信管理法規定作業之...

Страница 55: ...PBB 多溴二苯醚 Polybrominated diphenyl ethers PBDE PCB 外殼電源供應器其他及其配件備考1 超出0 1 wt 及超出0 01 wt 系指限用物質之百分比含量超出百分比含量基準值 Note 1 Exceeding 0 1 wt and exceeding 0 01 wt indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition 備考2 系指該項限用物質之百分比含量未超出百分比含量基準值 Note 2 indicates that the percentage content of the restricted substance does not ex...

Страница 56: ...gnetsmayinterferewithpacemakers and other implanted medical devices Always keep the product and its power adapter more than 15 cm 6 inches away from any pacemakers or other implanted medical devices If you suspect your product is interfering with your pacemaker or any other implanted medical device turn off your product and consult your physician for information specific to your medical device Ope...

Страница 57: ...RECYCLING This product bears the selective sorting symbol for Waste electrical and electronic equipment WEEE This means that this product must be handled pursuant to European directive 2012 19 EU in order to be recycled or dismantled to minimize its impact on the environment User has the choice to give his product to a competent recycling organization or to the retailer when he buys a new electric...

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