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Note:

 

: For more troubleshooting help, please refer to FAQ on our website: https://www.tp-link.com.

• Check the PIN settings:

 

1 Open a web browser and log in to the web management page.

 

2 Verify if PIN is required. If it is, enter the correct PIN provided by your ISP.

• Check the Data Limit:

 

1 Open a web browser and log in to the web management page.

 

2 Verify if the total used data exceeds the total allowance. If it does, correct the total  

 

 

allowance and set the total used data to 0, or disable the data limit.

• Check the Mobile Data:

 

1 Open a web browser and log in to the web management page.

 

2 Enable the mobile data to access the internet.

• Check the Data Roaming:

 

1 Confirm with your ISP if you are in a roaming service area. If you are, open a web browser and  

 

log into the web management page.

 

2 Enable the data roaming to access the internet. 

Question 3. 

How to restore the router to its factory default settings?

 

• With the router powered on, press and hold the WPS/RESET button on the rear panel of the router until 

the Power LED starts flashing. The router will restore and reboot automatically.

• Log in to the web management page of the router to restore the router to its factory defaults.

Question 4. 

What can I do if I forget the password of the web management page? 

• Refer to FAQ>Q3 to restore the router and use admin for both username and password or create a new 

password to log in.

Question 5. 

What can I do if I forget my wireless network password? 

• The default wireless password is printed on the product label of the router.

• If the default wireless password has been changed, log in to the router's web management page and 

retrieve or reset your password.

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