Note:
: For more troubleshooting help, please refer to FAQ on our website: https://www.tp-link.com.
• Check the PIN settings:
1 Open a web browser and log in to the web management page.
2 Verify if PIN is required. If it is, enter the correct PIN provided by your ISP.
• Check the Data Limit:
1 Open a web browser and log in to the web management page.
2 Verify if the total used data exceeds the total allowance. If it does, correct the total
allowance and set the total used data to 0, or disable the data limit.
• Check the Mobile Data:
1 Open a web browser and log in to the web management page.
2 Enable the mobile data to access the internet.
• Check the Data Roaming:
1 Confirm with your ISP if you are in a roaming service area. If you are, open a web browser and
log into the web management page.
2 Enable the data roaming to access the internet.
Question 3.
How to restore the router to its factory default settings?
• With the router powered on, press and hold the WPS/RESET button on the rear panel of the router until
the Power LED starts flashing. The router will restore and reboot automatically.
• Log in to the web management page of the router to restore the router to its factory defaults.
Question 4.
What can I do if I forget the password of the web management page?
• Refer to FAQ>Q3 to restore the router and use admin for both username and password or create a new
password to log in.
Question 5.
What can I do if I forget my wireless network password?
• The default wireless password is printed on the product label of the router.
• If the default wireless password has been changed, log in to the router's web management page and
retrieve or reset your password.
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