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A
V
/
RESET Button Press & Hold 8 seconds
A2. Log in Web Management page of the modem router, and
go to
Advanced > System Tools > Backup & Restore
,
click
Factory Restore
and wait until the reset process is
complete.
Q4. What can I do if I forget my wireless network
password?
•
Web Management page password:
Restore the modem router to its factory default settings
and then set a new password using 1-15 characters.
•
Wireless Network password:
A1. The default Wireless Password/PIN is printed on the product
label of the modem router.
A2. If the default wireless password has been changed, log into
the modem router's web management page and go to
Basic > Wireless
to retrieve or reset your password.
Q5. What can I do if the DSL LED
does not turn
solid on?
A1. Check your cables and make sure they are all plugged in
correctly, including the telephone lines and power adapter.
A2. Manually change your DSL settings. Log into the modem
router’s web management page, and go to
Advanced
> Network > DSL Settings
. If you were in
ADSL Mode
,
change the DSL Modulation Type to
ADSL Auto Sync-up
.
If you were not sure in which mode, change to
Auto Sync-
up.
Then click
Save
. You will be prompted a disconnection,
and click
YES
to continue.
A3. Restore your modem router to its factory default settings.
A4. Remove the DSL splitter, directly connect the modem
router to the phone jack and then reconfigure the modem
router by following the instructions in this Quick Installation
Guide.
A5. Contact your ISP to verify if the DSL line is in good status.
A6. If you have tried all the suggestions above and the problem
still exists, contact our Technical Support.
