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• Use another web browser or computer to log in again.
• Reset the router to factory default settings and try again. If login still fails, please

contact the technical support.

Note

: You’ll need to reconfigure the router to surf the internet once the router is reset.

Q4. What should I do if I can’t access the internet even though the

configuration is finished?

Visit

http://tplinkwifi.net

, and log in with your TP-Link ID or the password you set for

the router.

Go to

Advanced

Network

Status

to check internet status:

If IP Address is a valid one, please try the methods below and try again:

• Your computer might not recognize any DNS server addresses. Please manually

configure the DNS server.

1 ) Go to

Advanced

Network

DHCP Server

2 ) Enter 8.8.8.8 as Primary DNS, click

SAVE

Tips:

8.8.8.8 is a safe and public DNS server operated by Google.

Содержание Archer AX21

Страница 1: ...2020 TP Link 1910012913 REV1 20 0 User Guide AX1800 Wi Fi 6 Router Archer AX21...

Страница 2: ...Manually Set Up Your Internet Connection 15 4 4 Set Up the Router as an Access Point 18 4 5 Set Up an IPv6 Internet Connection 18 Chapter 5 TP Link Cloud Service 22 5 1 Register a TP Link ID 23 5 2 C...

Страница 3: ...mically by Port Triggering 56 11 3 Make Applications Free from Port Restriction by DMZ 57 11 4 Make Xbox Online Games Run Smoothly by UPnP 58 Chapter 12 VPN Server 60 12 1 Use OpenVPN to Access Your H...

Страница 4: ...Upgrade 84 14 2 Backup and Restore Configuration Settings 84 14 3 Change the Login Password 86 14 4 Password Recovery 86 14 5 Local Management 87 14 6 Remote Management 89 14 7 System Log 90 14 8 Tes...

Страница 5: ...path to load the corresponding page For example Advanced Wireless MAC Filtering means the MAC Filtering function page is under the Wireless menu that is located in the Advanced tab Note Ignoring this...

Страница 6: ...reduction by Target Wake Time may vary as a result of network conditions client limitations and environmental factors The amendment defines standardized modifications to both the IEEE 802 11 physical...

Страница 7: ...Chapter 1 Get to Know About Your Router This chapter introduces what the router can do and shows its appearance It chapter contains the following sections Product Overview Appearance...

Страница 8: ...d convenient to set up and use the TP Link router due to its intuitive web interface and the powerful Tether app 1 2 Appearance 1 2 1 Top Panel The router s LEDs view from left to right are located on...

Страница 9: ...right are located on the back panel Button and Port Explanation Item Description Power Port For connecting the router to a power socket via the provided power adapter Power On Off Button Press this bu...

Страница 10: ...6 Chapter 1 Get to Know About Your Router Item Description Antennas Used for wireless operation and data transmit Upright them for the best Wi Fi performance...

Страница 11: ...Chapter 2 Connect the Hardware This chapter contains the following sections Position Your Router Connect Your Router...

Страница 12: ...unplug the power to turn off your modem if any and remove the backup battery if it has one And place the router horizontally and orient the antennas vertically Follow the steps below to connect your r...

Страница 13: ...ble Wireless Network Connection TP Link_XXXX TP Link_XXXX_5G Connect automatically Connect Wi Fi Wi Fi TP Link_XXXX TP Link_XXXX_5G CHOOSE A NETWORK Other Settings OR Smart Device Computer Method 3 Us...

Страница 14: ...Chapter 3 Log In to Your Router...

Страница 15: ...og in to your router 1 Set up the TCP IP Protocol in Obtain an IP address automatically mode on your computer 2 Visit http tplinkwifi net and create a login password for secure management purposes The...

Страница 16: ...on built in automates many of the steps and verifies that those steps have been successfully completed Furthermore you can also set up an IPv6 connection if your ISP provides IPv6 service It contains...

Страница 17: ...mplete service from TP Link remote management TP Link DDNS and more log in with your TP Link ID or click Sign Up Now to get one Then follow the instructions to bind the cloud router to your TP Link ID...

Страница 18: ...you can check your current internet connection settings You can also modify the settings according to the service information provided by your ISP Follow the steps below to check or modify your inter...

Страница 19: ...t Connection 2 If you choose Static IP enter the information provided by your ISP in the corresponding fields 3 If you choose PPPoE enter the username and password provided by your ISP PPPoE users usu...

Страница 20: ...r the username and password and choose the Secondary Connection provided by your ISP Different parameters are needed according to the Secondary Connection you have chosen 5 Click Save Tips If you use...

Страница 21: ...able 4 Log in again to the web management page http tplinkwifi net and go to Advanced Quick Setup 5 Configure your wireless settings and click Next 6 Confirm the information and click Save Now you can...

Страница 22: ...known information provided by your ISP 4 Fill in information as required by different connection types 1 Static IP Fill in blanks and click Save 2 Dynamic IP SLAAC DHCPv6 Click Advanced to input furt...

Страница 23: ...er the username and password for the IPv6 connection 4 6to4 Tunnel An IPv4 internet connection type is a prerequisite for this connection type Manually Set Up Your Internet Connection Click Advanced t...

Страница 24: ...ndows users are recommended to choose from the first two types Fill in Address Prefix provided by your ISP and click Save 6 Click Status to check whether you have successfully set up an IPv6 connectio...

Страница 25: ...ll notify you when an important firmware upgrade is available Surely you can also manage multiple TP Link Cloud devices with a single TP Link ID This chapter introduces how to register a new TP Link I...

Страница 26: ...ink ID refer to Manage the User TP Link IDs Once you have registered a TP Link ID on the web management page you can only register another TP Link ID via the Tether APP Please refer to Manage the Rout...

Страница 27: ...ssword 2 Enter the current password then a new password twice And click Save 5 3 Manage the User TP Link IDs The TP Link ID used to log in to the router for the first time will be automatically bound...

Страница 28: ...TP Link ID and focus on the Bound Accounts section 3 Click enter another TP Link ID as needed and click Save Note If you need another TP Link ID please register a new one via the Tether app Refer to M...

Страница 29: ...d log in with your TP Link ID Note If you don t have a TP Link ID create one first 3 Connect your device to the router s wireless network 4 GobacktotheTetherapp selectthemodelofyourrouterandloginwitht...

Страница 30: ...your main network When you have guests in your house apartment or workplace you can create a guest network for them In addition you can customize guest network options to ensure network security and...

Страница 31: ...e 2 4GHz or 5GHz wireless network 2 Customize the SSID Don t select Hide SSID unless you want your guests to manually input the SSID for guest network access 3 Select the Security type No security No...

Страница 32: ...information go to Network Map and locate the Guest Network section You can turn on or off the guest network function conveniently 6 2 Customize Guest Network Options 1 Visit http tplinkwifi net and l...

Страница 33: ...such as network neighbors and Ping Allow guests to access your local network Tick this checkbox if you want to allow the wireless clients on your guest network to communicate with the devices connecte...

Страница 34: ...to share files and media from the USB storage devices over your home network locally or remotely through the internet The router supports USB external flash drives and hard drives It contains the foll...

Страница 35: ...ke sure its file system is FAT32 exFat NTFS or HFS Before you physically disconnect a USB device from the router safely remove it to avoid data damage Go to Advanced USB USB Storage Device and click R...

Страница 36: ...and a password to deny anonymous access to the USB disks you should select the Registered User radio box To learn how to set up an account for the access refer to To Set Up Authentication for Data Sec...

Страница 37: ...rney Note If your ISP assigns a private WAN IP address such as 192 168 x x or 10 x x x you cannot use this feature because private addresses are not routed on the internet Follow the steps below to co...

Страница 38: ...hird party app for network files management Tips Click Set Up a Dynamic DNS Service Account to learn how to set up a domain name for you router 7 1 3 Customize the Access Settings By default all the n...

Страница 39: ...ocus on the File Sharing section Specify sharing folders that you want to share and click Save To Set Up Authentication for Data Security You can set up authentication for your USB storage device so t...

Страница 40: ...equired to enter the sharing password for USB access 2 Due to Windows credential mechanism you might be unable to access the USB disk after changing Authentication settings Please log out from the Win...

Страница 41: ...section Note Here we take Windows 7 as an example Tablet Use a third party DLNA supported player 7 3 Time Machine Time Machine backs up all files on your Mac computer to a USB storage device connecte...

Страница 42: ...pter 7 USB Settings 3 Tick the checkbox to enable Time Machine 4 Click Select to select a location for Time Machine backups 5 Set the Size Limit for Backups Note 0 means no limit for the space 6 Click...

Страница 43: ...his function allows you to block inappropriate explicit and malicious websites and control access to specified websites at specified time It contains the following sections Setting Up Access Restricti...

Страница 44: ...Parental Controls 3 Click to create a profile for a family member 4 Add basic profile information 1 Enter a Name for the profile to make it easier to identify 2 Under Devices click 3 Select the device...

Страница 45: ...book or a URL for example www facebook com All websites containing the keywords will be blocked 2 Click Next 6 Set time restrictions on internet access 1 Enable Time Limits on Monday to Friday and Sat...

Страница 46: ...much time they have spent online recently How can I do that 1 Visit http tplinkwifi net and log in with your TP Link ID or the password you set for the router 2 Go to Advanced Parental Controls 3 Find...

Страница 47: ...43 Chapter 8 Parental Controls Done You can now check up on your child s online activities...

Страница 48: ...Chapter 9 QoS This chapter introduces how to create a QoS Quality of Service rule to specify prioritization of traffic and minimize the impact caused when the connection is under heavy load...

Страница 49: ...tplinkwifi net and log in with your TP Link ID or the password you set for the router 2 Go to Advanced QoS Global Settings 3 Tick to enable QoS 4 Input the maximum upload and download bandwidth provid...

Страница 50: ...hese three network security functions You can protect your home network from cyber attacks block or allow specific client devices to access your network using Access Control or you can prevent ARP spo...

Страница 51: ...ttings 10 2 Access Control Access Control is used to block or allow specific client devices to access your network via wired or wireless based on a list of blocked devices Blacklist or a list of allow...

Страница 52: ...means the selected devices have been successfully added to the blacklist To allow specific device s 1 Select Whitelist and click SAVE 2 Your own device is in the whitelist by default and cannot be del...

Страница 53: ...will appear on the screen which means the device has been successfully added to the whitelist Done Now you can block or allow specific client devices to access your network via wired or wireless usin...

Страница 54: ...password you set for the router 2 Go to Advanced Security IP MAC Binding 3 Enable IP MAC Binding 4 Bind your device s according to your need To bind the connected device s 1 Click in the Binding List...

Страница 55: ...k Security To bind the unconnected device 1 Click in the Binding List section 2 Enter the MAC Address and IP Address that you want to bind 3 Click SAVE Done Now you don t need to worry about ARP spoof...

Страница 56: ...warding feature the router can penetrate the isolation of NAT and allows devices on the internet to initiatively communicate with devices on the local network thus realizing some special functions The...

Страница 57: ...d in HTTP service port 21 in FTP service port 25 in SMTP service and port 110 in POP3 service Please verify the service port number before the configuration I want to SharemypersonalwebsiteI vebuiltin...

Страница 58: ...mmended to keep the default settings of Internal Port and Protocol if you are not clear about which port and protocol to use If the service you want to use is not in the common services list you can e...

Страница 59: ...e triggering port all the external ports will be opened for subsequent connections The router can record the IP address of the host When the data from the internet return to the external ports the rou...

Страница 60: ...he internet which can realize the unlimited bidirectional communication between internal hosts and external hosts The DMZ host becomes a virtual server with all ports opened When you are not clear abo...

Страница 61: ...devices to automatically find the front end NAT device and send request to it to open the corresponding ports With UPnP enabled the applications or host devices on the local network and the internet c...

Страница 62: ...erefore you can play Xbox online games without a hitch INTERNET If necessary you can follow the steps to change the status of UPnP 1 Visit http tplinkwifi net and log in with your TP Link ID or the pa...

Страница 63: ...more stable It is suitable for restricted environment such as campus network and company intranet PPTP VPN is more easily used and its speed is faster it s compatible with most operating systems and...

Страница 64: ...n with your TP Link ID or the password you set for the router 2 Go to Advanced VPN Server OpenVPN and tick the Enable box of OpenVPN Note Before you enable VPN Server we recommend you configure Dynami...

Страница 65: ...ility Note You need to install the OpenVPN client utility on each device that you plan to apply the VPN function to access your router Mobile devices should download a third party app from Google Play...

Страница 66: ...vices by the PPTP VPN server 4 Set the PPTP connection permission according to your needs Select Allow Samba Network Place access to allow your VPN device to access your local Samba server Select Allo...

Страница 67: ...the Windows built in PPTP software or a third party PPTP software to connect to PPTP Server Here we use the Windows built in PPTP software as an example 1 Go to Start Control Panel Network and Intern...

Страница 68: ...64 Chapter 12 VPN Server 4 Select Use my Internet connection VPN 5 Enter the internet IP address of the router for example 218 18 1 73 in the Internet address field Click Next...

Страница 69: ...65 Chapter 12 VPN Server 6 Enter the User name and Password you have set for the PPTP VPN server on your router and click Connect 7 The PPTP VPN connection is created and ready to use...

Страница 70: ...66 Chapter 12 VPN Server...

Страница 71: ...eatures It contains the following sections Change the LAN Settings Configure to Support IPTV Service Specify DHCP Server Settings Set Up a Dynamic DNS Service Account Create Static Routes Specify Wire...

Страница 72: ...e to your needs And leave the Subnet Mask as the default settings 4 Click SAVE Note If you have set the Port Forwarding DMZ or DHCP address reservation and the new LAN IP address is not in the same su...

Страница 73: ...your ISP is not listed and no other parameters are required Select Custom if your ISP is not listed but provides necessary parameters 3 After you have selected a mode the necessary parameters includi...

Страница 74: ...es for specified client devices 1 Visit http tplinkwifi net and log in with your TP Link ID or the password you set for the router 2 Go to Advanced Network DHCP Server To specify the IP address that t...

Страница 75: ...ends to access your router and local servers FTP HTTP etc using a domain name without checking and remembering the IP address Note DDNS does not work if the ISP assigns a private WAN IP address such a...

Страница 76: ...u want to use a new DDNS account please click Logout first and then log in with a new account 13 5 Create Static Routes Static routing is a form of routing that is configured manually by a network adm...

Страница 77: ...is established To surf the internet and visit my company s network at the same time I need to configure the static routing Company s server PC Router B Router A Switch LAN 192 168 0 1 192 168 0 100 LA...

Страница 78: ...ends out data In the example the data packets will be sent to the LAN port of Router B and then to the Server so the default gateway should be 192 168 0 2 Interface Determined by the port WAN LAN that...

Страница 79: ...ssword for the network in Password The value is case sensitive Note If you change the wireless settings with a wireless device you will be disconnected when the settings are effective Please write dow...

Страница 80: ...PA3 Personal Select this option to enjoy stronger protections than WPA WPA2 Personal For the Version Auto It is recommended to select Auto which allows for gradual migration to a WPA3 Personal network...

Страница 81: ...OFDMA can you fully enjoy the benefits 1 Go to Wireless or Advanced Wireless Wireless Settings 2 Enable OFDMA 13 7 Schedule Your Wireless Function The wireless network can be automatically off at a sp...

Страница 82: ...provides an easier approach to set up a security protected Wi Fi connection 1 Visit http tplinkwifi net and log in with your TP Link ID or the password you set for the router 2 Make sure the Wi Fi of...

Страница 83: ...he screen or directly press the router s WPS button Within two minutes enable WPS on your personal device Success will appear on the screen and the WPS LED of the router should change from flashing to...

Страница 84: ...packets that are broadcasted by the router to synchronize the wireless network The default value is 100 milliseconds RTS Threshold Enter a value between 1 and 2346 to determine the packet size of dat...

Страница 85: ...ains the following sections Upgrade the Firmware Backup and Restore Configuration Settings Change the Login Password Backup and Restore Configuration Settings Password Recovery Local Management Remote...

Страница 86: ...rade Do NOT turn off the router during the firmware upgrade 14 1 1 Online Upgrade 1 Visit http tplinkwifi net and log in with your TP Link ID or the password you set for the router 2 When the latest f...

Страница 87: ...ick UPGRADE 5 Wait a few minutes for the upgrade and reboot to complete Note If you fail to upgrade the firmware for the router please contact our Technical Support 14 2 Backup and Restore Configurati...

Страница 88: ...o reset the router except your login password and TP Link ID 1 In the Factory Default Restore section click RESTORE 2 Wait a few minutes for the resetting and rebooting Note During the resetting proce...

Страница 89: ...then a new password twice both case sensitive Click SAVE 4 Use the new password for future logins 14 4 Password Recovery This feature allows you to recover the login password you set for you router i...

Страница 90: ...he instructions to set a new password 14 5 Local Management This feature allows you to limit the number of client devices on your LAN from accessing the router by using the MAC address based authentic...

Страница 91: ...the Router Allow all LAN connected devices to manage the router Select All Devices for Local Managers Allow specific devices to manage the router 1 Select All Devices for Local Managers and click SAV...

Страница 92: ...Visit http tplinkwifi net and log in with your TP Link ID or the password you set for the router 2 Go to Advanced System Administration and complete the settings in Remote Management section as neede...

Страница 93: ...the HTTPS and HTTP port as default settings recommended or enter a value between 1024 and 65535 3 Select Specified Device for Remote Managers 4 In the Only this IP Address field enter the IP address...

Страница 94: ...ystem log to a mailbox at a fixed time For example I want to check my router s working status at a fixed time every day however it s too troublesome to log in to the web management page every time I w...

Страница 95: ...ss Tips SMTP server is available for users in most webmail systems For example the SMTP server address of Hotmail is smtp mail outlook com 6 Email To Enter the recipient s email address which can be t...

Страница 96: ...is used to display the route path your router has passed to reach the tested host and measure transit delays of packets across an Internet Protocol network 2 Enter the IP Address or Domain Name of the...

Страница 97: ...tions like Parental Controls You can choose the way to obtain the system time as needed 1 Visit http tplinkwifi net and log in with your TP Link ID or the password you set for the router 2 Go to Advan...

Страница 98: ...r 1 In the Set Time field select Get from Managing Device 2 The time of your computer will then be displayed and click SAVE To manually set the date and time 1 In the Set Time field select Manually 2...

Страница 99: ...4 Click SAVE 14 10 Set the Router to Reboot Regularly The Scheduled Reboot feature cleans the cache to enhance the running performance of the router 1 Visit http tplinkwifi net and log in with your TP...

Страница 100: ...e the Night Mode feature to specify a time period during which the LED is off 1 Visit http tplinkwifi net and log in with your TP Link ID or the password you set for the router 2 Go to Advanced System...

Страница 101: ...net to create a new login password Note Please refer to Password Recovery to learn how to configure Password Recovery You ll need to reconfigure the router to surf the internet once the router is res...

Страница 102: ...98 4 Click LAN settings and deselect the following three options and click OK 5 Go to Advanced Restore advanced settings click OK to save the settings...

Страница 103: ...even though the configuration is finished 1 Visit http tplinkwifi net and log in with your TP Link ID or the password you set for the router 2 Go to Advanced Network Status to check internet status If...

Страница 104: ...nd check the internet access Reset the router to factory default settings and reconfigure the router Upgrade the firmware of the router Check the TCP IP settings on the particular device if all other...

Страница 105: ...MAC address to the router The MAC addresses of a computer in wired connection and wireless connection are different Modify the LAN IP address of the router Note Most TP Link routers use 192 168 0 1 1...

Страница 106: ...3 Go to Advanced Network Internet 4 Select your Internet Connection Type and fill in other parameters 5 Click Save 6 Restart the modem and the router again Please upgrade the firmware of the router I...

Страница 107: ...3 Select and right click on My Computer on desktop select Manage to open Computer Management window 4 Expand Services and Applications Services find and locate Wireless Zero Configuration in the Servi...

Страница 108: ...ferent from the Wireless Password Network Security Key usually you can only find it on the label of your router 2 If you cannot find the PIN or PIN failed you may choose Connecting using a security ke...

Страница 109: ...this network Check the wireless signal strength of your network If it is weak 1 3 bars please move the router closer and try again Change the wireless Channel of the router to 1 6 or 11 to reduce inte...

Страница 110: ...However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined...

Страница 111: ...he equipment and the equipment is properly maintained and operated Issue Date 2020 09 29 FCC compliance information statement Product Name I T E Power Supply Model Number T120150 2B1 Responsible party...

Страница 112: ...device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Any changes or modifications not expressly appr...

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