Country of Purchase: United States of America
Horizon Service Center
1608 Interstate Dr
Champaign, IL 61822 USA
servicecenter.horizonhobby.com/
RequestForm/
REPAIRS & REPAIR REQUESTS
Horizon Product Support
1608 Interstate Dr
Champaign, IL 61822 USA
[email protected]
877-504-0233
PRODUCT TECHNICAL ASSISTANCE
Horizon Hobby, LLC
1608 Interstate Dr
Champaign, IL 61822 USA
[email protected]
800-338-4639
SALES
42
LIMITED WARRANTY
CONTINUED
58755 TOWA2041
© 2018 Horizon Hobby, LLC
. Tower Hobbies, the Tower Hobbies logo, and Uproar
are trademarks or registered trademarks of Horizon Hobby, LLC. All other
trademarks, service marks and logos are property of their respective owners.
Limitation of Liability
– HORIZON SHALL NOT BE LIABLE
FOR SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, LOSS OF PROFITS OR PRODUCTION OR COM-
MERCIAL LOSS IN ANY WAY, REGARDLESS OF WHETHER
SUCH CLAIM IS BASED IN CONTRACT, WARRANTY, TORT,
NEGLIGENCE, STRICT LIABILITY OR ANY OTHER THEORY
OF LIABILITY, EVEN IF HORIZON HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. Further, in no event shall the
liability of Horizon exceed the individual price of the Product on
which liability is asserted. As Horizon has no control over use,
setup, fi nal assembly, modifi cation or misuse, no liability shall
be assumed nor accepted for any resulting damage or injury. By
the act of use, setup or assembly, the user accepts all resulting
liability. If you as the purchaser or user are not prepared to accept
the liability associated with the use of the Product, purchaser is
advised to return the Product immediately in new and unused
condition to the place of purchase.
Law
– These terms are governed by Illinois law (without regard
to confl ict of law principals). This warranty gives you specifi c
legal rights, and you may also have other rights which vary from
state to state. Horizon reserves the right to change or modify
this warranty at any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
– Your local hobby
store and/or place of purchase cannot provide warranty support
or service. Once assembly, setup or use of the Product has
been started, you must contact your local distributor or Horizon
directly. This will enable Horizon to better answer your questions
and service you in the event that you may need any assistance.
For questions or assistance, please visit our website at www.
horizonhobby.com, submit a Product Support Inquiry, or call
the toll free telephone number referenced in the Warranty and
Service Contact Information section to speak with a Product
Support representative.
Inspection or Services
– If this Product needs to be inspected
or serviced and is compliant in the country you live and use the
Product in, please use the Horizon Online Service Request sub-
mission process found on our website or call Horizon to obtain
a Return Merchandise Authorization (RMA) number. Pack the
Product securely using a shipping carton. Please note that original
boxes may be included, but are not designed to withstand the
rigors of shipping without additional protection. Ship via a carrier
that provides tracking and insurance for lost or damaged parcels,
as Horizon is not responsible for merchandise until it arrives and
is accepted at our facility. An Online Service Request is available
at http://www.horizonhobby.com/content/_service-center_ren-
der-service-center. If you do not have internet access, please
contact Horizon Product Support to obtain a RMA number along
with instructions for submitting your product for service. When
calling Horizon, you will be asked to provide your complete name,
street address, email address and phone number where you can
be reached during business hours. When sending product into
Horizon, please include your RMA number, a list of the included
items, and a brief summary of the problem. A copy of your original
sales receipt must be included for warranty consideration. Be
sure your name, address, and RMA number are clearly written
on the outside of the shipping carton.
NOTICE:
Do not ship LiPo batteries to Horizon. If you have
any issue with a LiPo battery, please contact the appropriate
Horizon Product Support offi ce.
Warranty Requirements
– For Warranty consideration, you
must include your original sales receipt verifying the proof-of-
purchase date. Provided warranty conditions have been met,
your Product will be serviced or replaced free of charge. Service
or replacement decisions are at the sole discretion of Horizon.
Non-Warranty Service
– Should your service not be covered by
warranty, service will be completed and payment will be required
without notifi cation or estimate of the expense unless the expense
exceeds 50% of the retail purchase cost. By submitting the item
for service you are agreeing to payment of the service without
notifi cation. Service estimates are available upon request. You
must include this request with your item submitted for service.
Non-warranty service estimates will be billed a minimum of ½
hour of labor. In addition you will be billed for return freight.
Horizon accepts money orders and cashier’s checks, as well as
Visa, MasterCard, American Express, and Discover cards. By
submitting any item to Horizon for service, you are agreeing to
Horizon’s Terms and Conditions found on our website http://www.
horizonhobby.com/content/service-center_render-service-center.
ATTENTION:
Horizon service is limited to Product compliant in
the country of use and ownership. If received, a non-compliant
Product will not be serviced. Further, the sender will be respon-
sible for arranging return shipment of the un-serviced Product,
through a carrier of the sender’s choice and at the sender’s
expense. Horizon will hold non-compliant Product for a period
of 60 days from notifi cation, after which it will be discarded.
10/2015
