Touch 3.9G 7.2Mbps, Инструкция по установке и устранению неисправностей

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Page 6 of 8 3.9G dongles ‐ installation and troubleshooting guide
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Solution 4 (in case solution 3 did not work):
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Bring the dongle and the SIM card to any touch branch.
b. SIM not detected:
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Solution 1:
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Close the Connect Manager.
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Remove the dongle from the USB port.
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Insert in the dongle a valid SIM card with an active line status (you can test the SIM card in
any mobile handset to be sure it is functional).
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Insert the dongle in the USB port.
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Wait until your PC completes the detection.
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Open the Connect Manager.
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Solution 2: (in case solution 1 did not work)
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Close the Connect Manager.
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Remove the dongle from the USB port.
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Insert in the dongle another valid SIM card (you can use any valid SIM card).
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Insert the dongle in the USB port.
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Wait until your PC complete the detection.
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Open the Connect Manager.
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If the SIM is detected, then your initial SIM card is defective and you need to replace it.
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Solution 3: (in case solution 2 did not work)
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Bring the dongle and the SIM card to any touch branch.