15
Troubleshooting
Trouble
Checkpoint
Remedy
Light won't turn on.
Is the adapter and plug
properly connected?
Reconnect adapter and plug,
and switch on at mains.
No bubbles rising during
activation.
Did you add the salt?
Check the jug is placed
correctly on the base unit.
Add the salt, check the base
and try again.
The unit will not activate when
the start button is pressed after
previous activation cycle.
Did the previous activation
process finish and have you
waited 3 minutes?
When the activation process
is complete the device will
not run for the next 3 minutes
for safety reasons. Excessive
operation also causes safety
turn off. Please remove the plug
from socket outlet and cool
down for about 20 minutes.
Upon pressing the start button,
there is just a beep, the LED
is immediately turned off and
device won't work.
Did you add too much salt?
If too much salt is used, or
not dissolved completely, the
device will not run for safety
reasons. Please refill with fresh
water, add the correct amount
of salt and stir thoroughly.
Spray doesn't work.
Is the spray nozzle blocked?
Is the inner straw connected
properly?
Pull the trigger, hold for 5
seconds and release quickly.
Repeat 2-3 times. Make sure
the straw is connected properly
by pulling out and refitting.