14
ENGLISH
TROUBLESHOOTING
Problem
Operating
Solution
No soap comes out
Green LED flashing
Fill tank with liquid soap.
Red LED flashing
Battery is low
Replace batteries.
Green LED solid on
Clean the pump unit.
Soap won’t
stop running
-
Sensor window is dirty
Clean sensor window.
-
There is an obstruction in front of sensor window
Remove the obstruction.
Soap comes out
unexpectedlly
Sensor window is dirty
Clean sensor window.
Soap will be automatic dispersed after 48 hours of non-usage to
prevent clogging.
-
Amount of dispensed
soap is small
Pump is not working correctly
Clean the pump unit.
SPECIFICATIONS
Power supply
Sensor detection range
5-7/8"±5/8"(150mm±15mm)
Ambient temperature
32~104°F (1~40°C)
Humidity
Max. 90% RH
Cause
Soap is low
Pump is sticking
-
Clean sensor window.
-
Sensor cable is disconnected
Connect cable.
-
Remove the obstruction.
Sensor window is dirty
There is an obstruction in front of sensor window
-
Connect cable.
-
Tube is disconnected
Connect tube.
-
Plug in the AC adapter.
Power supply (AC adapter or battery box) is disconnected
AC adapter is not plugged in
-
-
-
Change to TOTO
approved liquid soap.
Soap viscosity is high
Tank capacity
50 oz (1500ml)
Soap volume
0.03-0.04 oz (0.8-1.2ml)
Type
TES100AA
TES100DA
AC
DC
AC 100~240V
4×D 1.5V alkaline batteries
For use with Listed Class 2 power
supply or limited power source
