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Chapter 4 Troubleshooting
This section provides answers to common problems regarding the Powerline Adapter.
Q1: The Power LED does not light up.
A1:
Please check the following:
a)
Make sure the Powerline Adapter is properly plugged into a power outlet.
b)
Make sure the power outlet is active (working) by plugging another electric device into
it.
c)
Re-plug the Powerline Adapter to the power outlet again. If the Power LED still failed to
light up, contact with your local reseller for technical support.
Q2: The LAN LED does not light up.
A2:
Please check the following:
a)
Make sure that the Ethernet cable (RJ-45) is properly connected to the Powerline
Adapter’s Ethernet port.
b)
Make sure that the other end of the Ethernet cable (RJ-45) is properly connected to the
computer LAN card or to your Router Ethernet port.
c)
Make sure your computer LAN card is properly installed and configured.
d)
Make sure your Router access is working and configured correctly.
e)
Contact with your local reseller for technical support if the LAN LED still failed to light
up after the above check.
