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How Our VoIP Assessments Work

The goal of the Toshiba VoIP assessment is to determine how 
well VoIP will sound on your network and diagnose any technical 
issues that could negatively impact call quality.

Our unique VoIP assessment solution is very simple to conduct 
and separates us from our competition since it does not require 
onsite consultants to set up and run the assessment. We simply 
ask a site employee to download a small piece of software called 
a “traffic agent” onto one or two existing PCs or servers per site. 
Then the assessment is run remotely by our engineers without 
interrupting your operations.

The assessment determines call quality using traffic agents to 
send actual VoIP traffic across your network. It measures the 
resulting MOS call quality, network delay, jitter and loss for calls 
between any of your business sites.

Figure 2 illustrates a VoIP assessment testing the wide-area 
network (WAN) connections between the Los Angeles and New 
York offices and between the San Francisco and Denver offices. 
The assessment is measuring the WAN performance of 20  
concurrent VoIP calls between Los Angeles and New York and  
15 concurrent VoIP calls between San Francisco and Denver.

The VoIP calls are run continuously for the duration of the  
assessment to measure call quality during different times of  
the day and week. At the end of each VoIP call, the results are  
reported back from the traffic agents to the test center and 
logged in a database. These results are used to create a  
detailed report summarizing the results of the VoIP assessment.

At the end of the assessment our clients know the exact state 
of their VoIP network readiness:

The MOS call quality score between all business sites

How many concurrent VoIP calls each WAN will support  
between sites

The amount of network delay, loss and jitter for each WAN  
and LAN connection and how to eliminate these problems

With this information determined before you deploy VoIP, your 
initial deployment will exceed user expectations and reduce 
your deployment risks and costs.

Conclusion

Your network was not originally designed to carry high quality  
voice transmissions. To deploy VoIP successfully you need to 
conduct a VoIP Network Assessment first. If you skip this  
important step your probability of difficult network challenges  
is greater than fifty percent. Eliminate deployment risk, upgrade 
cost overruns and dissatisfied users by conducting a Toshiba 
VoIP Network Assessment. Your business will thank you for it.

Toshiba America Information Systems, Inc. 

Telecommunication Systems Division

9740 Irvine Blvd., Irvine, CA 92618-1697 

To locate an Authorized Dealer, call: (800) 222-5805 

National Accounts (800) 234-4873  

www.telecom.toshiba.com

© 2012 Toshiba America Information Systems, Inc. All product, service and company names are trademarks, 

registered trademarks or service marks of their respective owners. Information including without limitation  

specifications, availability, content of services, and contact information is subject to change without notice.

Literature Order #: TSD-NetwAssmnt-VC-PDF/4500122

Figure 2  Typical Toshiba VoIP Assessment

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