111
GB
Possible problems
Possible problems
TOSHIBA
TF 831/861
Error codes in journal
If “TRANSMISSION ERROR” appears in the
display of your fax machine, the error code
describes the specific error. The same code is
shown also in the journal and transmission
report.
Code
10
11
12
13
14
20
21/E0/E6
22
23
30
32
33
42
50
Cause
No recording paper
Paper jam
Documents have jammed in the document
feed.
Open the upper covers
Toner empty
Power failure
Printer fault/Pix-Mem error
Memory error
Internal fault
Transmission interrupted by the transmitter/
receiver.
Page error
Polling error
Memory overflow
Line busy
How to correct
Put more paper in the paper cassette.
Remove the jammed paper (see
page 115/116
).
Remove the document jam as described
on
page
115
.
Allow these covers to snap carefully into
position.
Replace the toner. (see
page
88
)
A power failure has occurred.
Try to remedy the printer fault yourself,
otherwise contact the customer service
of your TOSHIBA dealer.
If this error occurs frequently, please
notify the customer service of your
TOSHIBA dealer.
If this error occurs frequently, please
notify the customer service of your
TOSHIBA dealer.
Start the transmission process again or
request your fax partner to repeat the
transmission process.
A specific number of pages has been set,
but a different number of pages has been
sent (see
page
47
).
Polling was not reserved, or
the password was incorrect, or
polling protection did not meet the speci-
fied criteria (see
page
58
).
Use a lower resolution for your docu-
ments or send these documents in the
direct mode (see
page
36
).
If this error occurs frequently, please
contact your dealer for a memory exten-
sion
.
Test the connection using the listening-in
option (see
page
42
). Have you pressed
“*” on the extension for obtaining an
outside line (see
page
15
)?