Voice Mail Configuration
Answer Methods
3-12
Strata CIX Voice Mail Programming 01/07
Answer Methods
This function defines a method of answering calls in order to support multiple-system integration
groups within voice mail.
The Answer Methods screen (see
) enables you to assign a name (e.g., IVR),
a Greeting User Agent and the Number Of Rings To Answer. The Telephone System Integration
name must be defined in the Telephone System Integration screen.
Important!
When configuring voice ports, you must enter the data in the following order:
Telephone Systems, Answer Methods, and Voice Ports. See
Figure 3-3
Answer Methods Screen with Sample Data
Table 3-3
Answer Methods Screen Fields
F
IELD
D
ESCRIPTION
Answer Method Name
A label that is assigned to the Answer Method. This name is carried over to the
Voice Ports screen. Defaults to Default_Name. Max. 34 characters. Underscores
are allowed.
Example: IVR
Greeting User Agent
User Agent/mailbox that answers the call after the Number Of Rings To Answer is
detected. Defaults to 990.
Number of Rings To
Answer
Number of rings the system waits before it answers an incoming call on the voice
port. Defaults to 1.
Telephone System
Integration Name
The integration group to which the answer method is linked.
72
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