36
Others
Before Calling Service Personnel
Symptoms and correction
Check the following guide for the possible cause of a problem contacting service.
Symptom
No power.
The DVD video
player turned off
by itself.
No picture or
abnormal color
(pinkish, greenish,
etc.).
Cause
• The power plug is disconnected.
• The automatic power off function
turned the unit off.
• The TV is not set to receive DVD
signal output.
Correction
• Connect the power plug securely into
the wall outlet.
• Press the PLAY button.
• Selec
• The video/HDMI cable is not
connected securely.
• Connect the video/HDMI cable securely
into the appropriate jacks.
t the appropriate video input mode
on the TV so the picture from the DVD
video player appears on the TV screen.
ing.
e
o
h
e
y to
No sound.
The playback
picture has
occasional
distortion.
Brightness is
unstable or noises
are present in the
playback pictures.
• Mismatch setting between TV
and this unit.
• Wrong connection.
• PROGRESSIVE button is
pressed on a TV equipped with
component video input jacks
but does not support progressive
scan.
• The equipment connected with
the audio cable is not set to
receive DVD signal output.
• The audio cable is not
connected securely.
• The audio receiver or TV is
turned off.
• The setting of output sound
format is incorrect.
• The disc is dirty.
• It is in fast forward or fast reverse
playback.
• The effect of copy protection.
• Select the correct Video Output sett
• Check the connection.
• Press PROGRESSIVE button
repeatedly to turn off progressive mode.
• Select the correct input mode of the
audio receiver so you can listen to th
sound from the DVD video player.
• Connect the audio cable securely int
the appropriate jacks.
• Turn on the equipment connected wit
the audio cable.
• Select the proper audio setting.
• Remove the disc and clean it.
• Sometimes a small amount of pictur
distortion may appear. This is not a
malfunction.
• Connect the DVD video player directl
the TV. Avoid connecting the DVD
video player to a VCR or TV/VCR
combination.
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