111
If Something Goes Wrong
DVD operating problems
DVD operating problems
If you experience a problem playing DVDs, you may be able
to fix the problem yourself.
For general problems playing a DVD title, try the following
steps:
1
Verify that the disc is in a format that the drive supports.
2
Ensure that the disc is properly inserted in the drive tray.
3
Use the DVD Player software that came with your
computer to view DVD movies.
4
Clean the disc and try again.
A dirty drive can also cause audio problems. If you have
tried several discs and all fail, consider sending your
drive to an authorized service provider to get it cleaned.
5
From the Start screen, type
Computer
. Click or touch
Computer
from the list that appears.
The optical disc drive should appear in the list.
6
“Checking device properties” on page 101
for
instructions on using Device Manager to view the optical
disc drive properties.
7
Check the Toshiba Web site for new information on
optical disc drives and their operation.
A blank screen appears while watching a
DVD-ROM movie or title.
Change the setting for when to turn off the display using the
following steps:
1
Move your pointer to the upper-right corner of the screen
or swipe in from the right edge. When the Windows
®
charms appear, click or touch the
Search
(
) charm,
click or touch
Settings
and, in the Search field, type
Power
.
2
From the search list, click or touch
Choose when to
turn off display
.
3
To keep the display from turning off, click or touch
Never
in both drop down lists.
4
Click or touch
Save changes
.
