19
Servicing
Please refer to relevant topics in the
Troubleshooting
and
Maintenance
section of
this manual before returning the product.
If the product becomes inoperative, do not try to correct the problem by yourself.
There are no user-serviceable parts inside. Turn it off, unplug the power plug, and
please refer to
support.toshiba.com
for an Authorized Service Center.
Cleaning the cabinet
Troubleshooting
Maintenance
Make sure that the AC adapter is connected to the Mini 3D Sound
Bar, and that it is plugged into a wall socket.
Press the
Power
( ) button located on the top of the Mini 3D
Sound Bar, and check to see if the power indicator is glowing
green.
The Mini 3D Sound Bar
does not turn on.
No sound from the Mini 3D
Sound Bar
No sound from the subwoofer
Remote control is not
working correctly.
Press the
Volume
+/- buttons of the Mini 3D Sound Bar.
Make sure that the source you have selected is sending
audio. If you are connected to your TV, make sure that
your TV is confi gured to output audio (see the TV’s menu
settings).
Make sure that there are no loose audio connections.
Make sure that you have selected the correct audio source
(input).
Press the
Mute
button on the remote control to make sure
that the sound is not muted.
Make sure that the subwoofer is connected correctly.
Make sure that:
• The plastic sheet is removed before operating the
remote control.
• The remote control is pointed directly at the remote
sensor on the front of the Sound Bar.
• The remote control is not being used too far away
from the Mini 3D Sound Bar (the maximum range is
approximately 16’).
• Nothing is obstructing the remote sensor (located on
the front).
Solution
Problem
Never use a solvent, thinner, benzene or alcohol to clean the Mini 3D
Sound Bar. Do not spray insecticide near it. Such chemicals may discolor
the surface or cause damage.
