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If Something Goes Wrong
The Windows® operating system is not working
The Windows
®
operating system can help you
If the operating system has started properly but you still have a
problem using your computer, the online Help can assist you in
troubleshooting the problem.
To access the Windows
®
operating system Help and Support:
1
Click Start, then click Help and Support.
The Help and Support window appears.
2
Then do one or both of the following:
❖
In the search field, type in the topic for which you need
help and follow the on-screen instructions.
❖
Click a problem you would like help with from the listings
and follow the on-screen instructions.
You can connect to Support Online by clicking Support from the
menu or by going to
Wireless networking problems
This section provides general troubleshooting tips for networking
problems, specifically wireless (Wi-Fi
®
) networking.
The terms and concepts used assume a basic understanding of
networks, and may be for more advanced users. If you need
assistance or if you are not familiar with the terminology, please see
Windows
®
Help and Support or contact your computer technician.
❖
Make sure the wireless indicator light is lit. To enable/disable
the wireless devices installed in your computer, press
Fn+F1.
❖
Verify that your computer can detect access points or routers. If
it can detect a Wi-Fi
®
access point or router then it may be a
configuration issue.
To determine if your computer has an internal Wi-Fi
®
adapter, check
the device list in Device Manager (part of the Windows
®
Control
Panel). Some Toshiba models may have a Wireless antenna ON/OFF
switch even though they do not have an internal Wi-Fi
®
adapter.
❖
Verify that signal strength is good using the utility provided
with the Wi-Fi
®
adapter.
NOTE
NOTE