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11

Troubleshooting

When the following symptoms are found, check the points described below before asking repair servicing.

Symptom

Cause

It i

s not

 a fa

ilur

e.

Outdoor unit

• White misty cold air or water 

is out.

• Fan of the outdoor unit stops automatically and performs defrost 

operation.

• Sometimes, noise of air 

leak is heard.

• Solenoid valve works when defrost operation starts or finishes.

Indoor unit

• “Swish” sound is heard 

sometimes.

• When the operation has started, during the operation, or immediately after 

the operation has stopped, a sound such as water flows may be heard, 

and the operation sound may become larger for 2 or 3 minutes 

immediately after the operation has started.

They are flowing sound of refrigerant or draining sound of dehumidifier.

• Slight clacking sound is 

heard.

• This is sound generated when heat exchanger, etc. expand and contract 

slightly due to change of temperature.

• Discharge air smells.

• Various smell such as one of wall, carpet, clothes, cigarette, or cosmetics 

adhere to the air conditioner.

• “

” indication is lit.

• When cooling operation cannot be performed because another indoor unit 

performs heating operation.

• Is outdoor temperature out of operation temperature range?

• “

” indication is lit.

• When the manager of the air conditioner has fixed the operation to COOL 

or HEAT, and an operation contrary to the setup operation is performed.

• “

” indication is lit.

• When stopping the fan to prevent cool air blow at starting heating.

• Sound or cool air is output 

from the stand by indoor 

unit.

• Since refrigerant is flowed temporarily to prevent stay of oil or refrigerant 

in the stand by indoor unit, sound of flowing refrigerant, may be heard or 

white steam when other indoor unit operates in HEAT mode, and cold air 

in COOL mode may be blow-out.

• When power of the air conditioner is 

turned on, “Ticktock” sound is heard.

• Sound is generated when the expansion valve operates when power has 

been turned on.

• LCD blurs when it is touched.

• LCD may temporarily blur by static electricity.

• Fan and louvers of the indoor unit moves 

when the unit is not operated.

• Intermittent operation of the fan with louvers open is sometimes carried out 

for the refrigerant recovery control of unoperated unit.

Chec

k ag

ai

n

.

Operates or stops automatically.

• Is the timer “ON” or “OFF”?

Does not operate.

• Is it a power failure?
• Is the power switch turned off?
• Is the power fuse or breaker blown?
• Has the protective device operated? (The operation lamp goes on.)
• Is the timer “ON”? (The operation lamp goes on.)
• Are COOL and HEAT selected simultaneously?

(“

” indication is lit on the display of the remote controller.)

• Is outdoor temperature out of operation temperature range?

Air is not cooled or warmed sufficiently.

• Is the air intake or air discharge of the outdoor unit obstructed?
• Are any door or window open?
• Is the air filter clogged with dust?
• Is discharge louver of the indoor unit set at appropriate position?
• Is air selection set to “LOW” “MED”, and is the operation mode set to 

“FAN”?

• Is the setup temp. the appropriate temperature?
• Are COOL and HEAT selected simultaneously?

(“

” indication is lit on the display of the remote controller.)

• Is outdoor temperature out of operation temperature range?

CAUTION

If any of the following conditions occur, turn off the main power supply switch and immediately contact the dealer:

• Switch operation does not work properly.
• The main power fuse often blows out, or the circuit breaker is often activated.
• A foreign matter or water fall inside the air conditioner.
• When the air conditioner does not operate even after the cause of the protective device activation has been removed.

(The operation lamp and

 

 

on the remote controller are flashing.When

 

 

and a combination of 

or 

 and a number are displayed on the remote controller, also inform a qualified service person of the display 

content.)

• Any other unusual conditions are observed.

Confirmation and check

Confirmation of error log

1. Check the errors according to the above procedure.
2. Ask an authorized dealer or qualified service (maintenance) professional to repair or maintain the air conditioner.
3. More details of the check code are explained in Service Manual.

When an error occurred in the air conditioner, the check code and 
the indoor unit No. appear on the display part of the remote 
controller.
The check code is only displayed during the operation.
If the display disappears, operate the air conditioner according to the 
following “Confirmation of error log” for confirmation.

When an error occurred on the air conditioner, the error 
log can be confirmed with the following procedure. (The 
error log is stored in memory up to 4 errors.)
The log can be confirmed from both operating status 
and stop status.

Procedure

Description

1

When pushing 

 and 

 buttons at the same time for 4 

seconds or more, the following display appears.
If [

 Service check] is displayed, the mode enters in the error 

log mode.
• [01 : Order of error log] is displayed in CODE No. window.
• [Check code] is displayed.
• [Indoor unit address in which an error occurred] is displayed in 

UNIT No.

2

Every pushing of [ 

 /

 

 ] button used to set temperature, the error log stored in memory is displayed in 

order.
The numbers in CODE No. indicate CODE No. [01] (latest) to [04] (oldest).

CAUTION

Do not push 

 button because all the error log of the indoor unit will be deleted.

3

After confirmation, push 

 button to return to the usual display.

Check code

Indoor unit No. in which 

an error occurred

3

2

1  

SET

TIME

TIMER SET

TEST

FILTER

LL

RESET

TEMP.

CL

FAN

SAVE

A

A

SWING/FIX

VENT

MODE

ON / OFF

UNIT  LOUVER

37-EN

38-EN

Содержание MMY-MAP0501HT8-E

Страница 1: ...MMY MAP0801HT8ZG E MMY MAP1001HT8 E MMY MAP1001HT8Z E MMY MAP1001HT8ZG E MMY MAP1201HT8 E MMY MAP1201HT8Z E MMY MAP1201HT8ZG E Cooling Only Model MMY MAP0501T8 E MMY MAP0501T8Z E MMY MAP0501T8ZG E MMY MAP0601T8 E MMY MAP0601T8Z E MMY MAP0601T8ZG E MMY MAP0801T8 E MMY MAP0801T8Z E MMY MAP0801T8ZG E MMY MAP1001T8 E MMY MAP1001T8Z E MMY MAP1001T8ZG E MMY MAP1201T8 E MMY MAP1201T8Z E MMY MAP1201T8ZG E...

Страница 2: ...knowledge related to this work The qualified installer who is allowed to do the refrigerant handling and piping work involved in installation relocation and removal has the qualifications pertaining to this refrigerant handling and piping work as stipulated by the local laws and regulations and he or she is a person who has been trained in matters relating to refrigerant handling and piping work o...

Страница 3: ...breaker positions In the event that error has occurred in the air conditioner set the circuit breaker to the OFF position and contact a service person If you install the unit in a small room take appropriate measures to prevent the refrigerant from exceeding the limit concentration even if it leaks Consult the dealer from whom you purchased the air conditioner when you implement the measures Accum...

Страница 4: ... Installation fuse all types can be used must be used for the power supply line of this air conditioner Installation Certainly lay the drain hose for perfect draining Bad drainage may cause flooding in the house and getting furniture wet Make sure to connect the air conditioner to an exclusive power supply of the rated voltage otherwise the unit may break down or cause a fire Confirm that the outd...

Страница 5: ... H E Fresh Air Intake MMD AP HFE For details on these models read the owner s manuals that come with the indoor units Air to Air Heat Exchanger with DX Coil Unit MMD VNK HEXE MMD VN HEXE For details on these models read the owner s manuals that come with the indoor units High wall compact MMK AP MH E For details on these models read the owner s manuals that come with the indoor units High wall MMK...

Страница 6: ...e room is taken in through here Discharge louver Controls discharge air directions 2 way Cassette Type 1 way Cassette Type MMU AP007 YH to AP012 YH MMU AP015 SH to AP024 SH Return air grille Air in the room is taken in through here Earth screw Equipped on the electrical control box Air filter Filters out dust Inside the return air grille Discharge louver Controls discharge air directions Air filte...

Страница 7: ...anding Cabinet Type Floor Standing Concealed Type Floor Standing Type Air filter Filters out dust Inside the return air grille Discharge louver Controls discharge air directions Return air grille Air in the room is taken in through here Earth screw Equipped on the electrical control box Air filter Filters out dust Inside the return air grille Discharge louver Controls discharge air directions Eart...

Страница 8: ...r sensor indicator Displayed when the remote controller sensor is used 12 Pre heat indicator Displayed when the heating mode is energized or defrost cycle is initiated While this indication is displayed the indoor fan stops or operate in fan mode 13 No function indicator Displayed when the function requested is not available on that model 14 Fan speed indicator Indicates the selected fan speed 15 ...

Страница 9: ...d and floor standing cabinet fresh air intake types 8 Operation lamp Lights up during running Blinks when an error occurs or the protective device activates 9 button Turns on the unit when pushed and turns off when pushed again 10 button Operation mode select button Selects desired operation mode 1 8 3 5 2 9 10 6 7 12 4 11 SWING FIX 11 button Unit Louver select button Selects a unit number left an...

Страница 10: ...The fan speed selection function is not available for the concealed duct high static type Fan speed is fixed and the indicator is fixed to High SET TIME TIMER SET TEST FILTER RESET TEMP CL FAN SAVE SWING FIX VENT MODE ON OFF UNIT LOUVER 1 2 Heat pump model Heat Dry Cool Fan Dehumidify Cooling only model Dry Cool Fan Dehumidify Low Medium High Auto Changing the set temperature 1 Push the TEMP butto...

Страница 11: ...ing near machines emitting high frequency waves Not suitable for chemical plants such as liquefied carbon dioxide refrigerant plants Do not install the air conditioner in locations where iron or other metal dust is present If iron or other metal dust adheres to or collects on the interior of the air conditioner it may spontaneously combust and start a fire A failure may occur in certain locations ...

Страница 12: ...ioner If the protective device activates the unit s running stops and the operation lamp blinks When the protective device activates the indicator and the check code are displayed on the remote controller The protective device may activate in the following cases During cooling When the air intake or air discharge of the outdoor unit is blocked When strong wind blows continuously against the air di...

Страница 13: ...COOL DRY operation the louver does not stop as it directs downward If stopping the louver as it directs downward during swing operation it stops after moving to the third position from the highest position Unit select When two or more indoor units are controlled with one remote controller the louver direction can be set for each indoor unit by selecting them individually To set louver direction in...

Страница 14: ...display Unit No 1 1 Unit No 1 2 Unit No 1 3 Unit No 1 4 Swing code Swing Horizontal Downward Downward Horizontal Downward Downward Horizontal Horizontal Cyclic swing Recommended for cooling All four louvers swing at different times like waves Setting the louver lock 1 Push and hold the button right side of the button for at least 4 seconds while running is stopped blinks When no unit number is dis...

Страница 15: ...ction setting 0000 Smudging reduction position reduces ceiling smudging factory default 0002 Cold draft position Less directly expose your body to cool air 0000 SET DATA UNIT LOUVER Unit No 1 1 Unit No 1 2 Unit No 1 3 Unit No 1 4 No display 4 way cassette type The louver automatically closes when running is stopped In pre heating mode the louver points upward The swing indication appears on the re...

Страница 16: ... GOOD GOOD Ceiling type Vertical adjustment The louver automatically points upward when running is stopped In pre heating mode the louver points upward The swing indication appears on the remote controller even in pre heating mode but the actual swing starts only after pre heating is complete Horizontal adjustment 1 way cassette YH series and floor standing types Setting the direction and swinging...

Страница 17: ... louvers slightly and point them in your preferred directions 1 2 In this case do not use the auto swing function Floor standing cabinet type Changing the air discharge Follow the procedure below to change the air discharge 1 Remove the two fixing screws of the air discharge The fixing screws are to be reused 2 Insert your hand into the air discharge and pull it up slightly then remove the air dis...

Страница 18: ...et bulb temp CAUTION Room relative humidity less than 80 If the air conditioner operates in excess of this figure the surface of the air conditioner may cause dewing Heating operation Outdoor temperature 20 C to 15 5 C Wet bulb temp Room temperature 15 C to 28 C Dry bulb temp Check periodically Do not cool down too much Close 10Maintenance WARNING For daily maintenance including Air Filter cleanin...

Страница 19: ...hapter Wipe with a dry soft cloth If heavily stained wipe off dirt with a cloth soaked in lukewarm water Do not use water to wipe the remote controller Do not use benzine thinner scouring powder chemical cloth etc as those may cause deformation or breakage If unused for over a month Leave the fan on for half a day or so to dry the inside Turn off the main power switch Clean the air filter and then...

Страница 20: ... not cooled or warmed sufficiently Is the air intake or air discharge of the outdoor unit obstructed Are any door or window open Is the air filter clogged with dust Is discharge louver of the indoor unit set at appropriate position Is air selection set to LOW MED and is the operation mode set to FAN Is the setup temp the appropriate temperature Are COOL and HEAT selected simultaneously indication ...

Страница 21: ...APAN Authorized Representative TCF holder Nick Ball Toshiba EMEA Engineering Director Toshiba Carrier UK Ltd Porsham Close Belliver Industrial Estate PLYMOUTH Devon PL6 7DB United Kingdom Hereby declares that the machinery described below Generic Denomination Air Conditioner Model type Heat Pump Model MMY MAP0501HT8 E MMY MAP0501HT8Z E MMY MAP0501HT8ZG E MMY MAP0601HT8 E MMY MAP0601HT8Z E MMY MAP0...

Страница 22: ... 21 MEMO ...

Страница 23: ... 22 MEMO ...

Страница 24: ... manufacturer TOSHIBA CARRIER CORPORATION Address city country 336 Tadehara Fuji shi Shizuoka ken 416 8521 Japan Name of the Importer Distributor in EU Toshiba Carrier UK Ltd Address city country Porsham Close Belliver Industrial Estate PLYMOUTH Devon PL6 7DB United Kingdom ...

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