5
Troubleshooting
If you have any problems on this product or the printer when in use, please check the following
point first.
If a problem cannot be solved by taking actions described below, disconnect this product from the
printer and contact the dealer or an authorised TOSHIBA TEC service representative for
assistance
Symptom
Cause and resolution
The power lamp does not light even
if the adapter is connected to a
cigarette lighter socket.
The cigarette lighter plug is not fully inserted into the
cigarette lighter socket.
Fully insert the plug into the socket.
The cigarette lighter is not supplied with the electricity.
Check if the vehicle battery runs out by starting the
engine.
The CHARGE lamp on the printer
does not light up.
The cigarette lighter adapter is not connected to the
printer.
Firmly connect the cigarette lighter adapter to the
printer.
The battery pack is not loaded in the printer.
Load a battery pack in the printer.
A fully charged battery pack is in the printer.
The CHARGE lamp does not light up if the battery pack
is already fully charged.
The ambient temperature does not fall within the range
from 0ºC to 40ºC.
The battery is not charged when the ambient
temperature is out of the operating temperature.
Specifications
Model: B-EP802-DC12-QM-R
Connectable device:
B-EP2DL/B-FP3D series portable printer
NOTE:
This product cannot be used on the B-EP4DL
series.
Input/output voltage and current:
DC 12V, Max. 3A
(Use with a cigarette lighter socket on 12V negative earth vehicle
only.)
NOTE:
Do not connect to 24V battery.
Protection feature:
Short-circuit protection
（
SCP
）
: Fuse (3A)
Operating temperature:
0ºC to 40ºC (32ºF to 104ºF)
Operating humidity:
10 to 90% (No condensation)
Storage temperature:
-20ºC to 70ºC (-4ºF to 153ºF)
Storage humidity:
10 to 90% (No condensation)
Cord length:
Approx. 1.8m
Dimensions:
Cigarette lighter plug: Ø23 mm x 84
（
L
）
mm
(Ø0.91” x 3.31”)
Weight:
Approx. 75 g (2.6 oz)
Accessories:
Owner’s Manual x 1
NOTE:
Design and specifications are subject to change without notice.
