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Troubleshooting
How do I charge the battery?
You must use the supplied AC adaptor or the mini USB
cable, see
“Charging the battery” on page 16
The camcorder must be turned OFF.
A blinking light indicates active charging and a solid
light indicates that charging is complete.
In AC charging mode, the full charge time is
approximately up to 4 hours and the light will turn Off
automatically after approximately 3~5 minutes even
though charging continues. (Actual charging time may
vary, depending on the battery’s condition.)
The camcorder is freezing up
Try turning OFF the camcorder and removing the
battery. Then re-insert the battery and turn the
camcorder ON again.
The date imprinted on the
photo is incorrect
Set the date and time in the Setup menu, see
.
Why do some of my indoor
photos look blurry and dark?
The lighting may be poor. Check your surroundings for
a better lit area.
The camcorder extends photo exposure time under
low light/indoor conditions. Keep the camcorder (and
the target subject) steady for several seconds when
taking photos, see
“Photo setting options” on page 31
.
Place the camcorder on a flat and steady surface, or
use a tripod when taking photos.
The color of the video/photo
is not natural
Select the proper white balance option to match the
light source, see
.
USB connection to the
computer indications:
DV: Indicates the internal memory of the camcorder.
Removable Disk: Indicates the external memory
(SD/SDHC/SDXC card) installed in the camcorder.
AIR10 Connect: Indicates the bundled program. If you
want to install this program, double-click on the icon to
begin the installation automatically, see
CAMILEO® AIR10 Connect” on page 50
.
Problem
Solution(s)