English
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Below are the answers to some of the most common queries. For more information, go to www.toshiba.co.uk
Q
Why is there no sound or picture?
Q
Why don't the controls on the top of the
television work?
A
Check the television is not in standby mode.
Check the mains plug and all mains connections.
A
Check that
CHILD LOCK
is not selected.
Q
Why is there a picture but no sound?
Q
Why is the sound only coming from one speaker
when stereo sound is selected?
A
Check the volume has not been turned down or
that sound mute has not been selected.
A
Check that the balance in the
SOUND
menu hasn't
been set to one side.
Q
What can cause a poor picture?
Q
Why are there problems with analogue text
service?
A
Interference or a weak signal. Try a different
television station.
A
Good performance of the analogue text depends
on a good strong broadcast signal. This normally
requires a roof or loft aerial. If the text is
unreadable or garbled, check the aerial. Go to the
main index
page of the analogue text service and
look for the
User Guide
.
Q
Why doesn't the video/DVD being played show
on screen?
Q
What is DVB-T?
A
Make sure the media recorder or DVD player is
connected to the television as illustrated in the
beginning chapters, and then select the correct
input by pressing
SOURCE
.
A
Digital Video Broadcast via an aerial/antenna.
Q
Why is the VCR/DVD picture in black and
white?
Q
How are radio channels selected?
A
Check that the correct EXT 1 input setting has
been chosenor AV.
A
You can select them via the Channel List.
Q
Why is there a good video picture but no sound?
Q
What can be done if the PIN number has been
forgotten?
A
Check all lead connections.
No sound or unacceptable format sound may be
received. Check the volume has not been turned
down or that sound mute has not been selected.
A
You can reset TV and perform first time
installation. Ensure that no-one else can
use this by removing the Owner’s Manual.
Q
Why doesn't the remote control work?
Q
Why are there horizontal stripes and/or blurred
images on the screen when in PC mode?
A
Check the batteries aren't dead or inserted
incorrectly.
A
The Phase may need adjustment. Select PC
Settings and highlight Phase and adjust until the
picture clears.
Questions
and
Answers
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