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Troubleshooting
Closed caption problems
Closed caption problems
If the program or video you have selected is not closed captioned,
no captions appear on the screen.
If text is not available, a black rectangle may appear. If this
happens, turn off the closed caption feature, see
“Using closed
captions” on page 76
.
A closed caption signal may not display correctly under the
following circumstances:
❖
The videotape is dubbed
❖
The signal reception is weak
❖
The signal reception is non-standard
For additional information, see
“Using closed captions” on page 76
.
Rating blocking (V-Chip) problems
Forgotten PIN code.
When the PIN code screen appears, press the (
) button 4 times
within approximately 5 seconds. The old PIN code is cleared, see
“Forgotten PIN code” on page 84
.
The V-Chip feature is available for U.S. V-Chip systems only, see
“Using parental controls” on page 85
.
No REGZA-LINK
®
operation
The REGZA-LINK
®
feature is available for Toshiba
REGZA-LINK
®
compatible devices.
Ensure that HDMI
®
cables with the (
) Logo are used.
When the connected REGZA-LINK
®
device does not work
correctly after you have changed settings of the device, turn off
your TV and unplug the power cord, then plug in and turn on again.
If several devices are connected, the REGZA-LINK
®
feature may
not operate properly.
Read the instruction manual furnished with the connected
REGZA-LINK
®
device.
