
180
If Something Goes Wrong
5.375 x 8.375 ver 2.3
To close a program that has stopped responding in the
Windows
®
XP operating system:
1
Press
Ctrl
,
Alt
, and
Del
simultaneously.
2
The Windows Task Manager appears.
3
Click the
Applications
tab.
If a program has stopped responding, the words “not
responding” appear beside its name in the list.
Windows Task Manager Applications tab
4
Select the program you want to close, then click
End
Task
.
Closing the failed program should allow you to continue
working. If it does not, continue with step 3.
5
Close the remaining programs one by one by selecting
the program name, then
End Task
.
6
Select the
Shut Down
menu, then click
Turn Off
.