Landscape
Contractor
Equipment (LCE)
The Toro Total Warranty
Conditions and Products Covered
The Toro Company and its affiliate, Toro Warranty Company, pursuant to
an agreement between them, jointly promise to the original purchaser
to repair the Toro Products listed below if defective in materials or
workmanship.
The following time periods apply from the date of purchase by the original
owner:
Products
Warranty Period
Walk Behind Mowers
53 cm Mowers – Residential use
1
2 years
53 cm Mowers – Commercial use
1 year
76 cm Mowers – Residential use
1
2 years
76 cm Mowers – Commercial use
1 year
Mid-Size Walk-Behind Mowers
2 years
•
Engine
2 years
2
Grand Stand
®
Mowers
5 years or 1,200 hours
3
•
Engine
2 years
•
Frame
Lifetime (original owner only)
4
Z Master
®
2000 Series Mowers
4 years or 500 hours
3
•
Engine
2 years
2
•
Frame
Lifetime (original owner only)
4
Z Master
®
3000 Series Mowers
5 years or 1,200 hours
3
•
Engine
2 years
2
•
Frame
Lifetime (original owner only)
4
Z Master
®
5000 and 6000 Series
Mowers
5 years or 1,200 hours
3
•
Engine
2 years
2
•
Frame
Lifetime (original owner only)
4
Z Master
®
7000 Series Mowers
5 years or 1,200 hours
3
•
Engine
2 years
2
•
Frame
Lifetime (original owner only)
4
All Mowers
•
Battery
2 years
•
Attachments
2 years
1
Residential use means use of the product on the same lot as your home. Use at more than one
location is considered commercial use and the commercial warranty would apply.
2
Some engines used on Toro LCE Products are warranted by the engine manufacturer.
3
Whichever occurs first.
4
Lifetime Frame Warranty - If the main frame, consisting of the parts welded together to form the
tractor structure that other components such as the engine are secured to, cracks or breaks in
normal use, it will be repaired or replaced under warranty at no cost for parts and labor. Frame
failure due to misuse or abuse and failure or repair required due to rust or corrosion are not covered.
This warranty includes the cost of parts and labor, but you must pay
transportation costs.
Instructions for Obtaining Warranty Service
If you think that your Toro Product contains a defect in materials or
workmanship, follow this procedure:
1.
Contact your seller to arrange service of the product. If for any
reason it is impossible for you to contact your seller, you may contact
any Toro Authorized Distributor to arrange service.
2.
Bring the product and your proof of purchase (sales receipt) to the
Service Dealer.
3.
If for any reason you are dissatisfied with the Service Dealer’s
analysis or with the assistance provided, contact us at:
RLC Customer Care Department
Toro Warranty Company
8111 Lyndale Avenue South
Bloomington, MN 55420-1196
001-952-948-4707
See attached Distributor List.
Owner Responsibilities
You must maintain your Toro Product by following the maintenance
procedures described in the
Operator's Manual
. Such routine
maintenance, whether performed by a dealer or by you, is at your expense.
Items and Conditions Not Covered
There is no other express warranty except for special emission system
coverage and engine warranty coverage on some products. This express
warranty does not cover the following:
•
Cost of regular maintenance service or parts, such as filters, fuel,
lubricants, oil changes, spark plugs, air filters blade sharpening
or worn blades, cable/linkage adjustments, or brake and clutch
adjustments
•
Components failing due to normal wear
•
Any product or part which has been altered or misused or neglected
and requires replacement or repair due to accidents or lack of proper
maintenance
•
Pickup and delivery charges
•
Repairs or attempted repairs by anyone other than an Authorized
Toro Service Dealer
•
Repairs necessary due to failure to follow recommended fuel
procedure (consult
Operator's Manual
for more details)
–
Removing contaminants from the fuel system is not covered
–
Use of old fuel (more than one month old) or fuel which contains
more than 10% ethanol or more that 15% MTBE
–
Failure to drain the fuel system prior to any period of non-use
over one month
General Conditions
The purchaser is covered by the national laws of each country. The rights
to which the purchaser is entitled with the support of these laws are not
restricted by this warranty.
374-0272 Rev C