
27
Problem
Possible Causes
InFusion™ can’t see any networks.
Check that the wireless access point is confi gured properly. SSID
broadcasting may be disabled, in which case a manual network profi le
will need to be entered through InFusion™ settings.
InFusion™ can detect the right
SSID, but can’t connect.
This could be due to many things, the fi rst is a security measure used
in some networks known as MAC fi ltering. This is where the wireless
access point has a list of known devices which are allowed to connect,
and all others are denied access. To resolve this, either MAC fi ltering
needs to be disabled on the wireless access point, or the InFusion™
MAC address needs to be added to the list. To locate the MAC address,
see the ‘Information’ screen under ‘InFusion™ Setup’.
Another possible problem is encryption. The InFusion™ may not have
the correct WEP key stored for the given network, or the network may
use a different encryption protocol, one unsupported by the InFusion™.
Finally, wireless access points have a maximum number of
simultaneous connections; ensure there is a spare connection available.
InFusion™ connects to the
network, but can’t stream or
search for stations.
Check that the wireless router has an active internet connection, and
that any gateway fi rewalls allow the InFusion™ access to Port 80.
If it is a commercial Hotspot which uses iPass, ensure that the user-
name and password are correct, and that iPass is enabled.
Custom URL won’t stream.
There could be many reasons for this. Perhaps the streaming audio
format is not supported by the InFusion™, or the station server is busy,
or the URL is incorrect.
For a more detailed version of the
user manual, please download a
copy at www.torianwireless.com
Troubleshooting
Содержание InFusion
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