Topodome Quick Installation Guide
QIG-En-V1.0
24
www.topodome.com
Tech support email [email protected]
integral transparent covers, which need to be removed
before installing the TF card. For J series cameras, you can
find a detachable cover at the bottom of its body. After
opening, you can find the TF card slot.
Q11: How to solve the problem of frequent freezes
when watching videos on mobile phones?
A11: If the camera is connected to the router via wireless,
please check whether the wireless signal is higher than
70% or whether the antenna is loose; in addition, if you
want to obtain smooth image quality, the required network
bandwidth is at least 2Mbps; in addition, you can find the
"HD" or "SD" Symbol on the video window, please tap it
and choose "SD" to select the smooth mode.
Q12: Why can't my phone receive push messages?
A12: Please find "Alarm Management and Notification" in
the camera settings, and then check whether "receive
alarm push" is allowed.
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For more FAQ answers, please visit the website:
https://www.topodome.com/support, or send the email to
for more help.
