Topcom BPM 1900f
12
13 Topcom Warranty
13.1 Warranty period
The Topcom units have a 24-month warranty period. The warranty period starts
on the day the new unit is purchased. Consumables or defects causing a
negligible effect on operation or value of the equipment are not covered.
The warranty has to be proven by presentation of the original purchase receipt,
on which the date of purchase and the unit-model are indicated.
13.2 Warranty handling
A faulty unit needs to be returned to a Topcom service centre including a valid
purchase note.
If the unit develops a fault during the warranty period, Topcom or its officially
appointed service centre will repair any defects caused by material or
manufacturing faults free of charge.
Topcom will at its discretion fulfil its warranty obligations by either repairing or
exchanging the faulty units or parts of the faulty units. In case of replacement,
colour and model can be different from the original purchased unit.
The initial purchase date shall determine the start of the warranty period. The
warranty period is not extended if the unit is exchanged or repaired by Topcom
or its appointed service centres.
13.3 Warranty exclusions
Damage or defects caused by incorrect treatment or operation and damage
resulting from use of non-original parts or accessories not recommended by
Topcom are not covered by the warranty.
The warranty does not cover damage caused by outside factors, such as
lightning, water and fire, nor any damage caused during transportation.
No warranty can be claimed if the serial number on the units has been changed,
removed or rendered illegible.
