Topaz, Inc. T-L460-HSB-R, Руководство по устранению неисправностей

Страница: 3 / 5

3
www.topazsystems.com
Back to Top
HSB (HID USB) Troubleshooting Guide
Overview
This document is a troubleshooting guide to the setup process for a Topaz HSB (HID USB) tablet.
If the model number on the back of your signature pad does not end in “HSB-R”, then this
troubleshooting guide does not apply to you. If problems still persist after following the steps in
this document, please contact the Topaz Technical Support Team at 805.520.8286 or
techsupport@topazsystems.com .
Checking the HSB Tablet’s Connection
1. Click on Start

Settings

Control Panel.
2. Open the
“System” icon, click on the “Hardware” tab, and click on “Device Manager”.
3. Once the Device Manager is open, the Topaz HSB tablet should be listed under the
Human Interface Devices heading. When the Topaz tablet is connected properly, there
will be two entries under Human Interface Devices: ‘HID-compliant device’ and ‘USB
Human Interface Device’ (among other possible entries).