Troubleshooting:
If disconnection occurs, please check the following factors:
1. Ensure that the headset has enough power, is turned on and has been
successfully paired to the mobile.
2. The Bluetooth® function of the mobile is enabled.
3. Ensure the distance between the headset and mobile is not over 30
feet, or there is wall or other disturbance or other electrical devices
between headset and mobile.
4. Some mobile can support the switching between music and calling
for Bluetooth® connection, while other phones will not support this
function.
Important operation notice:
Bluetooth® paring
Bluetooth® paring is the phrase used for Bluetooth® products use: it
makes the Bluetooth® devices connect wirelessly to other devices via
simple operation. For example, you must enable the Bluetooth®
function on your mobile phone or device, if you want to use the mobile
and Bluetooth® headset, then put the headset in pairing mode and
search for the headset in your bluetooth function on your device, pair
and connect by password.
