13
PROBLEM SOLVING
If a fault occurs, please check the points listed below. If you are unable to rectify the problem yourself,
please contact our Careline.
PROBLEM
POSSIBLE CAUSE
SOLUTION
PAGE
No sound coming through
ɀ
Units are less than 2 metres apart.
ɀ
Move Units further apart.
8
your Parent Unit.
ɀ
Batteries incorrectly inserted.
ɀ
Check batteries’ polarity.
8
ɀ
Batteries running low.
ɀ
Check and/or replace batteries.
8
ɀ
Adaptor not connected or connected incorrectly.
ɀ
Check adaptor connection.
ɀ
Volume on Parent Unit is set too low.
ɀ
Increase Parent Unit volume.
9
ɀ
Unit is out of range.
ɀ
Move units closer.
8
Parent Unit remains silent or
ɀ
Units are set to Sound-Activated transmission.
ɀ
Refer to Sound-Activated transmission within this instruction leaflet to switch
9
only becomes active
units to continuous transmission.
intermittently.
No electrical function –
ɀ
Batteries inserted incorrectly.
ɀ
Check batteries polarity.
8
Parent Unit
ɀ
Batteries running low.
ɀ
Check and/or replace batteries.
8
ɀ
Adaptor not connected or connected incorrectly.
ɀ
Check adaptor connection.
No electrical function –
ɀ
Batteries are inserted incorrectly.
ɀ
Check batteries’ polarity.
8
Baby Unit
ɀ
Batteries have run down.
ɀ
Check and/or replace batteries.
8
ɀ
Adaptor not connected or connected incorrectly.
ɀ
Check adaptor connection.
Poor reception/interference
ɀ
Parent and Baby Units are too far apart.
ɀ
Move Units closer.
8
ɀ
Local interference from other devices.
ɀ
Press ‘CHANNEL SELECT’ to change to another frequency.
8
ɀ
Batteries are low or dead.
ɀ
Replace batteries or power via the mains.
8
High pitched noise
ɀ
Units are too close together.
ɀ
Move Units apart.
8
ɀ
Volume too high.
ɀ
Decrease volume.
9
Sound-Activated transmission
ɀ
Sound-Activated transmission has not been activated despite moving
ɀ
Turn both Parent and Baby Units OFF and back ON to activate.
9
will not activate
the switch.
Night Light does not work
ɀ
Night Light not switched on.
ɀ
Turn Night Light on.
10
ɀ
Batteries have run down.
ɀ
Check and/or replace batteries or power via mains operation.
8
Night Light keeps switching OFF
ɀ
Powering the Baby Unit via the batteries.
ɀ
The Night Light is designed to switch off automatically after 5 minutes to conserve battery life.
10
Night Light stays constantly ON
ɀ
Powering the Baby Unit via the mains.
ɀ
The Night Light is designed to remain active until switched off.
10
and will not fade out.
Talk-Back not functioning
ɀ
You are not holding the TALK button throughout Talk-Back.
ɀ
Hold TALK button continuously whilst talking.
10
ɀ
Talk volume set too low.
ɀ
Adjust the Talk-Back volume, to a higher level.
10
Unable to adjust the Talk
ɀ
You are not holding the TALK button at the same time as adjusting
ɀ
Hold the TALK button and adjust volume.
10
Back volume
the volume controls.
12