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WARRANTOR
Non-U.S. and non-Canadian purchases: If you have made your purchase outside the United States
and Canada, this Limited Warranty is granted by and this Limitation of Liability is stipulated for the
benefit of TomTom Telematics B.V., De Ruijterkade 154, 1011 AC Amsterdam, The Netherlands.
WHAT THIS WARRANTY COVERS
1
TomTom Telematics B.V. (“TomTom”) warrants to you that the Hardware will be free from
defects in workmanship and materials under normal use (“Defects”) for a period of one (1) year
from the date that the Hardware was first purchased by you (“Warranty Period”). During the
Warranty Period the Hardware will be repaired or replaced at TomTom’s choice (“Limited
Warranty”) without charge to you for either parts or labour. This Limited Warranty covers the
replacement of the Hardware only. If the Hardware is repaired after the Warranty Period has
expired, the Warranty Period for the repair will expire six (6) months after the date of repair.
WHAT THIS WARRANTY DOES NOT COVER
2
The Limited Warranty does not apply to normal wear and tear, does not apply when the
Hardware is opened or repaired by someone not authorized by TomTom and does not cover
repair or replacement of any Hardware or part thereof damaged by: misuse, moisture, liquids,
proximity or exposure to heat and accident, abuse, non-compliance with the instructions supplied
with the Hardware, neglect or misapplication. The Limited Warranty does not cover physical
damage to the surface of the Hardware. This Limited Warranty does not cover any software that
may accompany or be installed on the Hardware. The Limited Warranty does not cover the
installation, removal or maintenance of the Hardware or any costs related herewith.
HOW TO MAKE A WARRANTY CLAIM
3
In order to make a claim of a Defect, you must contact TomTom during the Warranty
Period via www.tomtom.com/telematics to explain the Defect and to obtain an RMA number
(Return Materials Authorization) if necessary. You must return the Hardware during the Warranty
Period, along with the RMA number provided by TomTom and an explanation of the Defect, to the
address provided to you by TomTom. If a defect arises and a valid claim under this Limited
Warranty is received by TomTom after the first one hundred and eighty (180) days of the Warranty
Period, TomTom is entitled to charge you for any reasonable shipping and handling costs made in
connection with the repair or replacement of the Hardware. You must comply with any other
return procedures stipulated by TomTom, if any.
YOUR LEGAL RIGHTS
4
Some countries may not allow the exclusion or limitation of damages. If any part of this
Limited Warranty is held to be invalid or unenforceable, the remainder of the Limited Warranty
shall nonetheless remain in full force and effect.
5
This Limited Warranty is the only express warranty made to you and is provided in lieu of
any other express warranties or similar obligations (if any) created by any advertising, documenta-
tion, packaging, or other communications.
TomTom Telematics Limited Warranty
