ProPlex IQ Two 88 User Manual v1.1—18 February 2021
17
LIMITED WARRANTY
ProPlex Data Distribution Devices are warranted by TMB against defective materials or
workmanship for a period of two (2) years from the date of original sale by TMB.
TMB’s warranty shall be restricted to the repair or replacement of any part that proves to be
defective and for which a claim is submitted to TMB before the expiration of the applicable
warranty periods.
This Limited Warranty is void if the defects of the Product are the result of:
•
Opening the casing, repair, or adjustment by anyone other than TMB or persons specifically
authorized by TMB
•
Accident, physical abuse, mishandling, or misapplication of the product.
•
Damage due to lightning, earthquake, flood, terrorism, war, or act of God.
TMB will not assume responsibility for any labor expended, or materials used, to replace and/or
repair the Product without TMB’s prior written authorization. Any repair of the Product in the field,
and any associated labor charges, must be authorized in advance by TMB. Freight costs on
warranty repairs are split 50/50: Customer pays to ship defective product to TMB; TMB pays to
ship repaired product, ground freight, back to Customer.
This warranty does not cover consequential damages or costs of any kind.
A Return Merchandise Authorization (RMA) Number must be obtained from TMB prior to return of
any defective merchandise for warranty or non-warranty repair. For all repairs please contact TMB
Tech Support Repair using the contact information below or email
US
UK
527 Park Ave.
21 Armstrong Way
San Fernando, CA 91340
Southall, UB2 4SD England
Tel: +1 818.899.8818
Tel: +44 (0)20.8574.9700
Fax: +1 818.899.8813
Fax: +44 (0)20.8574.9701
www.tmb.com
