875760 HDBaseT/HDMI/Audio Matrix 4x4
TLS electronics GmbH
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The warranty does not cover any labor involved in the removal and or
reinstallation of warranted equipment or parts on site, or any labor required to
diagnose the necessity for repair or replacement.
The warranty excludes any responsibility by TLS for incidental or consequential
damages arising from the use of the equipment or products, or for any inability
to use them either separate from or in combination with any other equipment or
products.
A fixed charge established for each product will be imposed for all equipment
returned for warranty repair where TLS electronics GmbH cannot identify the
cause of the reported failure.
Exclusive Remedies
TLS electronics GmbH’s warranty, as stated is in lieu of all other warranties,
expressed, implied, or statutory, including those of merchantability and fitness
for a particular purpose. The buyer shall pass on to any purchaser, lessee, or
other user of TLS’s products, the aforementioned warranty, and shall indemnify
and hold harmless TLS from any claims or liability of such purchaser, lessee, or
user based upon allegations that the buyer, its agents, or employees have made
additional warranties or representations as to product preference or use.
The remedies provided herein are the buyer’s sole and exclusive remedies.
TLS electronics GmbH shall not be liable for any direct, indirect, special,
incidental, or consequential damages, whether based on contract, tort, or any
other legal theory.
RMA Policy
When returning product to TLS electronics GmbH for any reason, the customer
should fill out the official RMA form to obtain a RMA number. Without the
permission or approval, TLS will be no responsible for any return.
This can be initiated by emailing or calling your related sales.
All requests are processed within 48 hours.
Standard Replacement
For customers that agree to return defective product to TLS electronics GmbH
first, a Standard Replacement option is available.
